CSR

GMC · NHTSA safety record

2018 GMC Sierra 2500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

35

Complaints

0

Crashes

2

Fires

0

Injuries

0

Deaths

Owners of the 2018 GMC Sierra 2500 have filed 35 safety complaints with NHTSA between July 2018 and May 2026. The most complained-about system is the engine, named in 8 of them (23%). The typical failure was reported at 10,000 miles, the median across the 14 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

24V756000 · October 10, 2024

The defect
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
The risk
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
The remedy
Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

General Motors, LLC · up to 2,061 vehicles across all model years covered

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

23V047000 · February 2, 2023

The defect
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
The risk
An engine stall increases the risk of a crash.
The remedy
Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

General Motors, LLC · up to 22,132 vehicles across all model years covered

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

21V496000 · July 1, 2021

The defect
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
The risk
An electrical short-circuit can increase the risk of a fire.
The remedy
Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

General Motors, LLC · up to 338,020 vehicles across all model years covered

ENGINE

19V328000 · April 25, 2019

The defect
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
The risk
A short-circuit may damage the engine components and increase the risk of fire.
The remedy
GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

General Motors LLC · up to 318,374 vehicles across all model years covered

SEAT BELTS:FRONT:RETRACTOR

17V567000 · September 14, 2017

The defect
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
The risk
The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

General Motors LLC · up to 38,048 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 35.

ENGINE 8 23%
ELECTRICAL SYSTEM 7 20%
FUEL/PROPULSION SYSTEM 5 14%
UNKNOWN OR OTHER 5 14%
EQUIPMENT 4 11%
EXTERIOR LIGHTING 4 11%
POWER TRAIN 3 9%
TIRES 3 9%
VISIBILITY/WIPER 2 6%
BACK OVER PREVENTION 1 3%
FUEL SYSTEM, DIESEL 1 3%
SEAT BELTS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 7.

2018 2021 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire · 12,000 miles

WHILE THE TRUCK WAS UNATTENDED, SMOKE WAS OBSERVED BY A PASSER-BY WHO CALLED THE LOCAL FIRE DEPARTMENT. FIRE DEPT BROKE A WINDOW FOR ACCESS, EXTINGUISHED FIRE. HAULED VEHICLE AWAY FOR SAFEKEEPING. HAPPENED WHILE WE WERE AT A CONDO COMPLEX, VEHICLE PARKED FOR THE EVENING. HEAT INTENSITY AND MELTED PLASTIC INDICATED THAT FIRE OCCURRED IN CONSOLE AREA. VEHICLE WAS OFF, WE WERE ASLEEP, NOBODY HAD ACCESS TO INTERIOR OF VEHICLE. A PHONE CHARGER WAS PLUGGED IN, POSSIBLY ANOTHER CHARGER AS WELL.WE CONTACTED GM TO FILE A WARRANTY CLAIM. IT WAS DENIED, ACCORDING TO YVETTE YOUNG BECAUSE "GM COULD NOT DETERMINE THE CAUSE OF THE FIRE SO IT IS NOT OUR PROBLEM." GM DID THREE INVESTIGATIONS, ONE BY THE

NHTSA complaint 11119531, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 44,000 miles

MY 2018 GMC SIERRA HD EXPERIENCED AN ELECTRICAL SHORT OR OVERLOAD, CAUSING A THERMAL EVENT THAT MELTED AREAS AROUND THE REAR DEFROST CIRCUIT. LOTS OF SMOKE AND BURNING SMELL, BUT LUCKILY, I DID NOT SEE FLAMES. THE EXACT ISSUE IS CURRENTLY BEING ADDRESSED UNDER GM RECALL# "N192265660 REAR WINDOW DEFROSTER THERMAL EVENTS", HOWEVER MY VIN IS NOT INCLUDED. THE ISSUE I HAD IS EXACTLY WHAT IS DESCRIBED AND I BELIEVE SHOULD BE INCLUDED IN THE RECALL. I'VE ATTACHED A FEW IMAGES OF THE BURNED, MELTED AND BROKEN PARTS. AGAIN, I'M LUCKY THERE WAS ONLY SMOKE WHEN THIS HAPPENED, AND NO FIRE. PLEASE REVIEW AND ADVISE

NHTSA complaint 11318830. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, DIESEL

towed · 48,000 miles

The contact owns a 2018 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to the dealer, where it was determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,000.

NHTSA complaint 11618888. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
GM Duramax L5P diesel engine electrical connector for #4 fuel injector. This failure caused the Diesel exhaust brake, which controls downhill speed, to disengage, extreme shaking of the vehicle, emissions system warning and speed limiting. This occurred while descending a steep grade while towing a 34 feet long, 10,000 pound trailer. This is a known issue with this diesel engine and documented in GM Technical Service Bulletin 23-NA-027. Inspection and repair at a GM dealership confirmed a known issue with the #4 injector pigtail connector caused by improper wire routing and interference wit the Sound Shield and Valve Cover Heat Shield This was a sudden failure of the #4 pigtail connector

NHTSA complaint 11736800, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The component that failed is the rear glass. Yes, it is available for inspection. The rear glass defogger stopped working and melted the tabs off of the glass and burned the tabs cover. The problem has been confirmed by the dealership and i was advised there is already a recall for this but apparently my vin does not fall under the recall.

NHTSA complaint 11647299. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Service Trailer Brake System Warning From time to time, this warning goes off in the vehicle and when it does, it does it constantly. When the warning is dismissed, it does it again seconds later. If it is not dismissed, it does it again seconds later. It is a persistent three ding double chiming that is not only constant, the vehicle is doing it without a trailer connected to it. The GM dealerships we have been to regarding this issue do not know how to fix it since the warning is as intermittent as it is persistent. Once one of the dealerships was finally able to observe the warning themselves, we were told because it does not cause the check engine light to come on, they are not given a

NHTSA complaint 11624405, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Metal in the fuel filter and throughout the fuel system, 38 codes on the computer just in 2 weeks after a full service again at the dealer. All service has been preformed at A GMC Dealer since truck was serviced. 1. P026D - Fuel injection Quantity “A” Higher then expected 2. P06CC - cylinder 8 incorrect 3. P133F - cylinder 8 glow plug offset exceeding learning limits None stop this is happening since [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11553906. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Constant issues with glow plug failures, fuel rail failure, fuel pressure failure. Truck has been in the Gmc service regarding these issues constantly for the last year with a total of five repairs and replacement of glow plugs with releaning learning new plugs and now the 6th return to the shop they’re tearing down the fuel system. Malfunction and engine light consistently come on with the same occurring problems generating from the fuel system and glow plugs. Fuel mileage is absolutely terrible and lose of power hazardous to safety!!! Gmc has issued an extended warranty for 15 years and 150,000 miles, but cant and hasn’t found a repair for vehicle and just replaces the glow plugs just so

NHTSA complaint 11553304, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Sierra 2500

Model year Complaints Recalls Deaths
2026 9 1
2024 98 3
2023 31 1
2022 42 3
2021 51 6
2020 73 9
2019 32 7
2017 37 6
2016 59 5
2015 89 6
2014 30 2
2013 46 3
2012 30 3 1
2011 63 4
2010 10 5

Other 2018 GMC models

Every GMC on this site — 144 vehicles, 425 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst