2026 GMC Sierra 2500

The defect

General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”

The risk

Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

The remedy

Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.

General Motors, LLC · up to 5,861 vehicles across all model years covered

crash

Aug 14th, 9:49 pm - Vehicle was placed in park and driver got out. A few seconds later the vehicle started moving forward under its own power towards the driver who was now infront of vehicle walking foward away from vehicle. Passenger hopped over the driver seat to press on brake pedal to stop vehicle. At same time, driver turned around and noticed vehicle moving towards him. Passenger was able to stop vehicle but not before it ran off the driveway and into and over a recreational firepit area. Driver was on opposite side of this. Driver got in to vehicle, verified transmission was now fully engaged in Park, and reversed the vehicle off firepit area. Damage to both vehicle, and firepit …

NHTSA complaint 11760712, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Ongoing issues with Steering pull to right, and brake pull to hard right when applying brakes, which also turns steering wheel to right upon application. Have to keep steering wheel towards left with constant pressure to go in straight line and when braking. Driver has to be aware of changing road conditions that could affect that. Multiple inspections at multiple dealers have found no obvious issues, and multiple alignments performed, with tires also being replaced have had no success in correcting issue. Front suspension starting to feel loose due, and rear suspension squeak when going over bumps. Also recently found rear axle is shifted slightly to right. Suspect all are related. No …

NHTSA complaint 11755350, quoted in part. Filed by an owner and not verified by NHTSA or by us.

No Incident Occurred. Tire Size 275/65R20. Tire Pressure Fluctuating between 59 and 71 PSI. 3 of 4 tires appear to have a defect. Was detailing the vehicle on 7/26/26 and noticed a tear in the Side wall on the Passenger side rear tire. About 3/4" to 1 inch away from the rim along the sidewall. Running parallel with the rim for about 4". Found similar defects and indentation lines on the Passenger side front and Drivers side rear, in varying lengths around the rim. Vehicle has Not Towed, had a Load in the bed or used off road. 1,897 miles all Pavement Mixed HWY and Street use. Vehicle was Purchased 6/25/26. Scheduled for Service 7/28/26. Will have the Dealer look at the tires.

NHTSA complaint 11752991. Filed by an owner and not verified by NHTSA or by us.

DOT AH9K82 3425 LT265/70R17 121/118Q All four brand new tires on my brand new truck have bulges on the sides of the tires. The truck feels floaty and unsafe at highway speeds. The car dealership is saying it’s fine, won’t replace them, and says it’s a known issue with the tire.

NHTSA complaint 11740229. Filed by an owner and not verified by NHTSA or by us.

I recently purchased my vehicle from Big Star Dealership in Baytown Tx. At a little over 1000 miles i was towing a camper. The vehicle stalled, fuel pouring from engine. It was towed and repaired due to fuel pump failure. At a little over 3000 miles the vehicle would not start. Dealership initially said water contamination then changed it and said gasoline contamination and now they say DEF contamination. The vehicle stalling the first time almost caused me to wreck the vehicle

NHTSA complaint 11737988. Filed by an owner and not verified by NHTSA or by us.