CSR

Kia · NHTSA safety record

2018 Kia Optima

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

230

Complaints

10

Crashes

10

Fires

9

Injuries

0

Deaths

Owners of the 2018 Kia Optima have filed 230 safety complaints with NHTSA between January 2018 and July 2026. The most complained-about system is the engine, named in 129 of them (56%). The typical failure was reported at 43,000 miles, the median across the 71 complaints that gave an odometer reading.

Complaints rose 38% year on year: 44 in the twelve months to 2026-Q1, against 32 in the twelve before.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

23V594000 · August 24, 2023

The defect
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
The risk
A person inside the trunk compartment may become trapped, increasing their risk of injury.
The remedy
Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.

Kia America, Inc. · up to 319,436 vehicles across all model years covered

HYBRID PROPULSION SYSTEM

18V161000 · March 8, 2018

The defect
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
The risk
If the VPD activates while the vehicle is being operated in Electric Vehicle (EV) mode, there may be a loss of power, increasing the risk of a crash.
The remedy
Kia will notify owners, and dealers will remove the VPD switch and install two newly designed Battery Management Systems (BMS) that contain Overvoltage Protection Devices (OPDs), free of charge. The recall is expected to begin May 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC162.

Kia Motors America · up to 1,710 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Loss of Motive Power

DP22003

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 230.

ENGINE 129 56%
UNKNOWN OR OTHER 37 16%
ELECTRICAL SYSTEM 33 14%
POWER TRAIN 18 8%
SERVICE BRAKES 17 7%
ENGINE AND ENGINE COOLING 14 6%
EXTERIOR LIGHTING 14 6%
FUEL/PROPULSION SYSTEM 13 6%
STEERING 12 5%
VEHICLE SPEED CONTROL 10 4%
AIR BAGS 9 4%
STRUCTURE 7 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 44.

2018 2025 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

TL* THE CONTACTS DAUGHTER WAS A PASSENGER IN A 2018 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AND CRASHED INTO A TREE. THE FRONTAL DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER AND THE DRIVER WERE INJURED AND TREATED AT A HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA complaint 11122109. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

2 injured · 14,770 miles

SATURDAY, JANUARY 20, 18:55(APPROXIMATELY) AMHERST MASSACHUSETTS, 39 DEGREES FAHRENHEIT PARKED CAR, PULLED KEYS AND EXITED CAR TO HELP MY MOTHER EXIT. PARKED ON INCLINE, VEHICLE STARTED ROLLING BACK DOWN DRIVEWAY HAD KEYS IN POCKET AUTOMATIC TRANSMISSION VEHICLE TRIED MOVING BACK TO DRIVER DOOR WHICH HAD LOCKED OR WAS STUCK USED ALL STRENGTH TO TRY TO KEEP VEHICLE STATIONARY, WITHOUT MUCH H SUCCESS FINALLY, MOTHER WAS ABLE TO OPEN DRIVER DOOR FROM INSIDE I AM 53, WITH MILLIONS OF MYLES UNDER MY BELT....MOTHER IS 73 BOTH OF US STRAINED OURSELVES, KEEPING VEHICLE FROM MOVING. VEHICLE WAS PARKED ON PRIVATE, SLIGHTLY DESCENDING DRIVEWAY VEHICLE RENTED FROM ADVANTAGE RENT A CAR CALLED RENTAL

NHTSA complaint 11063913, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 7,418 miles

TAKATA RECALL. I WAS INVOLVED IN AN ACCIDENT WHERE I WAS COMING OFF THE HIGHWAY, SLID ON WATER AND CRASHED INTO A STEEL POLE. THE BREAKS DID NOT WORK AT ALL AND WHEN I GOT OUT TO LOOK AT THE DAMAGE THE BREAK PADS WERE IN THE MIDDLE OF THE STREET LIKE THEY HAD JUST FALL OFF. NONE OF THE AIRBAGS DEPLOYED AND MY FRIEND'S HEAD CRACKED THE WINDSHIELD. CAR WAS TOTALED.

NHTSA complaint 11153087. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 66,000 miles

ON NOVEMBER 18, 2019 @ 6:38 PM IN PHOENIX, ARIZONA ON 59TH AVE HEADING WEST I WAS IN A VERY TERRIBLE CAR COLLISION WHERE I WAS AT A STAND STILL AT A RED LIGHT AND WAS REAR ENDED BY A TOYOTA TACOMA GOING 45-60 MPH, UPON IMPACT I WAS FORCED FORWARD AND HIT THE BACK OF A FLAT BED TOW TRUCK AND COMPLETELY DESTROYED THE FRONT OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY UPON IMPACT.

NHTSA complaint 11287036. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
See attached document for complaint.

NHTSA complaint 11752131. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was run off the road by a drunk driver I hit a tree at 35MPH MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT LOCK!!!! I NOW HAVE MULTIPLE INJURIES I HAVE BROKEN BONES ALL THROUGHOUT MY FACE!!!!! A SEVERE CONCUSSION!!!!! Any time I call the the customer care center and try and get information or call someone I either get hung up or gave the run around and then hung up on my mother in law has also tried calling and have received the same response this is so unacceptable and unprofessional.

NHTSA complaint 11751435. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I’ve had my 2018 kia optima for round about two years.I only got this car because they refused to replace my previous engine on my 2015 Kia optima,even though I had a warranty but that’s another story(Kia on the Blvd).This car have given me problems from the start.Going through oil in less than a month,which they can never find a leak,not being able to go over a certain speed before I start to hear noises.Ive complained about noises,they act like they can’t hear,and said nothing is wrong with the engine when previously checked.My check engine light has came on twice and both times the car was malfunctioning on the highway resulting in me have to get a tow.First it was plugs replacement now

NHTSA complaint 11749282, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Purchased vehicle from a used car dealership. Had it a few months before brake pedal started losing pressure and going to floor. Had master cylinder replaced. A few months later, brake light started coming on when accelerating. New master cylinder had leaked into brake booster. Had master cylinder replaced along with brake booster. A few weeks later and brake pedal is losing pressure again

NHTSA complaint 11748040. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The car burns oil within a week of getting an oil change. It was only driven a 200 miles before all of the oil was burned out. This has been a consistent issue with this car that the oil burns at an extreme rate. This is a safety risk as it could lead to engine overheating, the engine could stall out due to the fast burning of the oil, or a potential fire hazard while driving. The oil light will come on for a second and at that point, the oil is already EXTREMELY too low. I brought the car to the mechanic and they have told me multiple times that there is no leak or anything. The mechanic says that the car simply is burning oil too fast.

NHTSA complaint 11746528. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

1,500 miles

The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, there was an abnormal odor and a knocking sound coming from the engine. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the issue. The vehicle was not repaired. The issue persisted. The contact stated that the vehicle was later returned to the dealer to be repaired under a service campaign involving the engine control unit (ECU). Shortly after the vehicle was repaired, the ECU failure message was displayed. The vehicle subsequently became inoperable. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was

NHTSA complaint 11745997, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Optima

Model year Complaints Recalls Deaths
2020 138 0
2019 204 1
2017 254 3
2016 751 5 1
2015 1,004 4 1
2014 580 7 2
2013 1,377 9 4
2012 919 5
2011 591 5 1
2010 75 1

Other 2018 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst