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Acura · NHTSA safety record

2020 Acura ILX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2020 Acura ILX have filed 9 safety complaints with NHTSA between April 2021 and November 2025. The most complained-about system is visibility and the wipers, named in 3 of them (33%). The typical failure was reported at 1,240 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

25V859000 · December 11, 2025

The defect
Honda (American Honda Motor Co.) is recalling certain 2016-2020 Acura ILX vehicles. Contaminated brake fluid may cause a seal inside the brake master cylinder to deform, which can cause an internal brake fluid leak and reduce brake function.
The risk
Reduced brake function can extend the distance required to stop, increasing the risk of a crash or injury.
The remedy
Dealers will replace the brake master cylinder, free of charge. Owner letters were mailed May 4, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RN5. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 17, 2025. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Honda (American Honda Motor Co.) · up to 70,658 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V858000 · December 18, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Honda (American Honda Motor Co.) · up to 2,490,460 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Loss of braking force

PE25015

Closed preliminary evaluation · opened October 23, 2025 · closed May 21, 2026

the hydraulic brakes

On October 23, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25015 after receiving complaints concerning a loss of brake assist in 2019-2020 MY Acura ILX vehicles. These complainants alleged master cylinder failures resulting in soft pedal feel or the brake pedal intermittently going to the floor. These failures could result in extended braking distance increasing the risk of a crash. Honda found that residual plasticizer in the brake reservoir hose could contaminate the brake fluid. This contaminated brake fluid was then absorbed by the secondary cup seal, causing it to swell. Engine heat during operation could further expand the swollen seal, allowing brake fluid to pass. Brake fluid bypassing the master cylinder cup seals can reduce brake-pedal firmness and increase stopping distance. On April 08, 2026, Honda filed Recall 25V-859, recalling all 2016-2020 MY Acura ILX vehicles produced from October 9, 2014, to January 29, 2020. Under the recall, the dealer will replace the brake master cylinder with redesigned inner cup seals made of a different material, providing improved sealing capability. In view of Honda filing Recall 25V-859 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

VISIBILITY/WIPER 3 33%
ELECTRICAL SYSTEM 1 11%
FUEL/PROPULSION SYSTEM 1 11%
SEAT BELTS 1 11%
SERVICE BRAKES 1 11%
STEERING 1 11%
STRUCTURE 1 11%
SUSPENSION 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 5.

2021 2025
2021 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

crash · towed · 2,353 miles

The contact owns a 2020 Acura ILX. The contact stated that while stopped and preparing to make a left turn, a 2002 Subaru ran a red light and crashed into the driver's side panel. The driver's side seat belt snapped on impact. There were no warning lights illuminated. The air bag was deployed. There were no reported injuries. There was no fire. A police report was filed. The vehicle was towed to the local dealer, who referred her to a collision center. The vehicle was not diagnosed or repaired. The vehicle was towed to a collision center but was unable to obtain and replace the seat belts. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately

NHTSA complaint 11548689, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I am experiencing an issue with my brakes. When I am at a red light and I brake, I find my brakes start to descend. So it's brake, then the brake moves a bit down towards the floor. Then it moves down a bit more. I am still able to brake but I find that the brake pedal moves down a few times while I am sitting at a red light. I am greatly concerned.

NHTSA complaint 11701081. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
[XXX] [XXX] Email: [XXX] Subject: CarMax auto and CarMax auto finance RE: CarMax auto finance [XXX] Phone: 18009253612 Website: carmax auto finance Transaction Date: 10/23/2023 Amount Paid: 29976 Payment Method: Credit Card I bought a car with Carmax Finance and from the beginning of the car was lemon so I request change. It was denied then I’ll be sending a letter from then I’ll be have issues mechanic paint depreciation I’ll be sending the letters to every single complain organization looking for help and nothing CarMax finance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11686669. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
I live in a colder climate, we’re were experiencing temperatures in the 20’s with ice storms. While driving the rear window completely shattered, the rear defroster was on during the time of the incident. I contacted the manufacturer for a remedy, they informed me there is no remedy for my particular vehicle. They suggested I pay out of pocket at a certified Acura dealership to get a dignostic and to get the window fixed. I decided to have the window replaced by Safelite. There is a very big and well known problem with the 2020 Acura RDX for this same scenario happening. There was warning light or indication something was going on with the window. Acura needs to address the problem with the

NHTSA complaint 11654004, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
the back glass burst for no reason; no impact.

NHTSA complaint 11647721. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Smart Unit failure caused constant triggering of the alarm at all hours, headlights would not turn off, dashboard controls shorting out.

NHTSA complaint 11636647. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
My Acura ILX 2020 has less than 40.000 miles and has a mechanical problem that can not be fixed and it is dangerous for my self and others. In my opinion this is related to the stearing of the car and it is very dagerous knowing that you take your car to be repair and the dealer does not know how to fix it. It makes clicking noise when turning. It is a rattling type noise coming from what sounds like the front, right side of the car. I usually hear it over little bumps but as the day goes on the noise gets louder and the bumps do not have to be that big. I'm not a car technical person, but any type of noise coming from my car is concerning. Other people feedback "I've been to the dealership

NHTSA complaint 11629226, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Acura ILX

Model year Complaints Recalls Deaths
2019 36 5
2018 23 4
2017 20 4
2016 52 6
2015 19 4
2014 29 5
2013 66 6

Other 2020 Acura models

Every Acura on this site — 71 vehicles, 113 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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