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Acura · NHTSA safety record

2020 Acura TLX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 63 safety complaints about the 2020 Acura TLX with the US government. Of those, 4 describe a crash, 1 person was injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the engine, named in 19 complaints, 30% of the total. The typical failure was reported at 66,495 miles, the median across the 14 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2020 to September 2026 · How this is counted

What is on file

63 complaints on file

63

Complaints

4

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 2 defect investigations are open and unresolved.

Which system owners named

Complaints naming each system
ENGINE 19 · 30%
FUEL SYSTEM, GASOLINE 12 · 19%
ELECTRICAL SYSTEM 10 · 16%
ENGINE AND ENGINE COOLING 8 · 13%
POWER TRAIN 7 · 11%
UNKNOWN OR OTHER 6 · 10%
FORWARD COLLISION AVOIDANCE 5 · 8%
FUEL/PROPULSION SYSTEM 5 · 8%
SERVICE BRAKES 4 · 6%
AIR BAGS 3 · 5%
LANE DEPARTURE 3 · 5%
SUSPENSION 2 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 63.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 25.

28 21 14 7
20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2020 Acura TLX, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 9.8% 9.8%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

26V332000 · May 21, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
The risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
The remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Honda (American Honda Motor Co.) · up to 98,892 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

24V064000 · February 1, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
The risk
An air bag that deploys unintentionally during a crash can increase the risk of injury.
The remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Honda (American Honda Motor Co.) · up to 750,114 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V858000 · December 18, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Honda (American Honda Motor Co.) · up to 2,490,460 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

23V751000 · November 13, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
The risk
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
The remedy
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.

Honda (American Honda Motor Co.) · up to 248,999 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

21V215000 · March 25, 2021

The defect
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

Honda (American Honda Motor Co.) · up to 624,552 vehicles across all model years covered

Defect investigations

3 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Engine failure

PE25008

Still open preliminary evaluation · opened August 20, 2025

the engine

The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline.  The subject engine failures were analyzed as part of a Recall Query (RQ24013).  It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751.  Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation.  ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues.  To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

No Restart After Auto Start/Stop Engages

EA25004

Still open engineering analysis · opened March 26, 2025

the engine and its cooling

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine failure

RQ24013

Closed recall query · opened November 8, 2024 · closed August 20, 2025

the engine

On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation.  NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 73,000 miles

The contact owns a 2020 Acura TLX. The contact stated that while being at a complete stop in standstill traffic on a highway, they were rear-ended and pushed into the rear of a Chevrolet Tahoe in front. The contact stated that the air bags failed to deploy. The contact was unaware if the air bag warning light was illuminated after the accident. The contact sustained injuries to their arm and back that required medical attention from the ER. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed. The vehicle was not yet deemed a total loss. The manufacturer was not made aware of the failure. The approximate failure mileage

NHTSA complaint 11566914, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

crash · towed

The contact owns a 2020 Acura TLX. The contact stated that his daughter was driving and was stopped at a traffic signal when the signal turned green, the vehicle in front began to move forward but abruptly stopped. The contact's daughter crashed into the rear bumper of the vehicle at approximately 2 MPH. The seat belt pre-tensioner was activated on the driver's side seat belt. The contact stated that his daughter was not aware of any warning lights. The contact stated that his daughter was unhurt, the other vehicle drove away with no damage. The police were not at the scene. The contact stated that his daughter was pinned in the seat by the seat belt but was able to unbuckle. She then

NHTSA complaint 11583372, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

crash · towed

Unknown

NHTSA complaint 11584295. Filed by an owner and not verified by NHTSA or by us.

ENGINE

crash

Software update completed June 2022 When coming to a stop light, my car shutdown. Went into neutral and took about five seconds to restart. It happened the following day and I was rear ended. No injuries occurred.

NHTSA complaint 11534584. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My Acura TLX was stolen on from my driveway in Chicago, IL. The vehicle was locked, and the only key fob was about 200 feet away inside home at the time. The thief was able to unlock, start, and drive away the vehicle without the authorized key fob. Component that failed: The vehicle's anti-theft and keyless entry/ignition security system smart key/immobilizer failed to prevent unauthorized entry and engine start. The vehicle and component are not available for inspection yet but the vehicle was recovered and located. Safety risk: The security flaw allowed an unauthorized person to take control of and operate a vehicle on public roads. This puts the public at risk from reckless driving by

NHTSA complaint 11768032, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
- The engine system failed and it is available for inspection -While driving on the highway at normal traffic speed, my vehicle suddenly developed a loud knocking noise and the check engine light lit up. Within moments, the engine lost power and became inoperable, leaving me unable to continue driving while being 300 miles away from home. This incident occurred at about 5-6AM, having to maneuver through traffic before the sunrise. This created a serious safety risk because surrounding vehicles were traveling at full speed increasing the risk of collision. There were no warning signs of this failure and I was unfortunately stranded on the highway in an unfamiliar town for hours with minors

NHTSA complaint 11754884, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The cars Emission Systems and Parking Brake lights come on, and the dealer can not diagnose this issue properly. I have taken it in 4 times, and it continues to happen. I fear the parking brake coming on while driving.

NHTSA complaint 11735228. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbags (SRS)

NHTSA complaint 11733447. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission harsh and delayed gear engagement, sometimes it won’t shift unless it’s done manually, few times it didn’t shift even though I shifted manually, I had to increase engine speed to about 5000 RPM so it shifts, transmission goes into neutral when trying to to accelerate while it’s in drive and intermittent vibration caused by hydraulic circuit pressure issues, I’ve had the vehicle since it had 7900 miles and all these issues been present in the car since then, the car now have 29000 miles and it’s only getting worse. These issues have been reported by a lot of Honda/Acura vehicles owner with the 9 speed transmission

NHTSA complaint 11722849. Filed by an owner and not verified by NHTSA or by us.

ENGINE
PE 25008 The engine knock started on 12/22/25. Motorcars Acura recommended get a case number & have the 2020 TLX towed in for a diagnostic. Online case # XXX Towed to Motorcars on 12/23/25. Talked to Michelle with customer relations & she was going to call Motorcars for info. Motorcars, without my permission, pulled the oil pan & inspected the bearings. #6 rod bearing failed. On 1/15/26, Michelle with customer relations told me that they will not offer reimbursement to repair. I told Motorcars to do the repair on 1/15/26. Picked up the car on 1/21/26 Info & pictures attached. I told Michelle I hope you reconsider reimbursing me for the repairs. As I told Michelle, I am very loyal to Acura

NHTSA complaint 11714897, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Acura TLX

Model year Complaints Recalls Deaths
2023 11 3 —
2022 25 3 —
2021 69 4 —
2019 92 6 —
2018 95 4 —
2017 71 3 —
2016 110 3 —
2015 342 6 —

Other 2020 Acura models

RDX 346 MDX 221 ILX 10

Complaints on file, same model year.

Every Acura on this site — 73 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst