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Acura · NHTSA safety record

2017 Acura TLX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 71 safety complaints about the 2017 Acura TLX with the US government. Of those, 2 describe a crash, 3 mention a fire, 1 person was injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the engine, named in 24 complaints, 34% of the total. The typical failure was reported at 22,343 miles, the median across the 29 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2017 to September 2026 · How this is counted

What is on file

71 complaints on file

71

Complaints

2

Describe a crash

3

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints fell 29% year on year: 10 in the twelve months to 2026-Q2, against 14 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
ENGINE 24 · 34%
POWER TRAIN 18 · 25%
UNKNOWN OR OTHER 13 · 18%
ENGINE AND ENGINE COOLING 10 · 14%
FUEL/PROPULSION SYSTEM 10 · 14%
SERVICE BRAKES 9 · 13%
ELECTRICAL SYSTEM 8 · 11%
VEHICLE SPEED CONTROL 4 · 6%
ELECTRONIC STABILITY CONTROL (ESC) 3 · 4%
FORWARD COLLISION AVOIDANCE 2 · 3%
SEATS 2 · 3%
SUSPENSION 2 · 3%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 71.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 17.

20 15 10 5
17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2017 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2017 Acura TLX, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 9.8% 9.8%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V858000 · December 18, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Honda (American Honda Motor Co.) · up to 2,490,460 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

23V751000 · November 13, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
The risk
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
The remedy
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.

Honda (American Honda Motor Co.) · up to 248,999 vehicles across all model years covered

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

19V060000 · January 29, 2019

The defect
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
The risk
Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
The remedy
Honda will notify owners, and dealers will update the fuel injection engine control unit (FI-ECU) software and, if necessary, replace the fuel pump, free of charge. The recall began March 25, 2019. Owners may contact customer service at 1-888-234-2138. Acura's recall number for this recall is P3W. Honda's recall number for this recall is N3X.

Honda (American Honda Motor Co.) · up to 437,032 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

No Restart After Auto Start/Stop Engages

EA25004

Still open engineering analysis · opened March 26, 2025

the engine and its cooling

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed

My 2017 Acura was involved in a low-speed collision where it failed to stop in a timely manner, resulting in a total loss declaration. This vehicle had open safety recalls (including the fuel pump/rod bearing issues) that remained unrepaired for over 1.5 years. Despite multiple inquiries, the manufacturer failed to provide a repair timeline or remedy. I believe these unresolved defects directly contributed to the braking failure and subsequent safety incident.

NHTSA complaint 11721285. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

On May 26, 2023, I purchased my 2017 Acura TLX from Sterling McCall Acura Houston, TX. On July 16th, my son was driving the Acura TLX and the engine burst into a fire. After the engine fire, I had to replace the entire. On November 20, 2023, after reading an article and contacting American Honda ( [XXX] ) I became aware of a recall on my Acura TLX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11558757. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

[XXX] [XXX] > 4:28 PM (19 minutes ago) to takahiro_hachigo American Honda 1919 Torrance Blvd PO Box 2215 Torrance, CA 90509 - 9870 RE: Request for Financial Compensation Vehicle: 2017 Acura TLX VIN: [XXX] Dear American Honda Executive, I am reaching out as a long-term and loyal Honda customer, having owned multiple Honda vehicles over the past 30 years, including a 1990 Accord, a 2000 Accord, a 2005 Accord, a 2006 Odyssey, a 2011 Odyssey, a 2012 Accord, and most recently, a 2017 Acura TLX. Honda’s reputation for reliability has been a significant reason behind my continued support. However, recent mechanical issues and recalls, especially those affecting V6 engines, have left me with

NHTSA complaint 11624598, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

Acura TLX 2017, with only 112,000 miles. On [XXX], while the consumer was driving, the vehicle caught on fire. The consumer saw what appeared to be smoke coming from under the hood. The consumer stopped the vehicle immediately at a 4-way intersection, put it in park, and turned it off. The hood latch was open. When the consumer opened the hood, the engine compartment was on fire, and the car was engulfed in fire within seconds. Fire department and Police depratment arrived at the scene. The car was deemed a total loss, and the fire was determined to have started in the engine compartment. In May 2024, Acura stated that the connecting rod bearing needed replacement and that it was covered

NHTSA complaint 11762505, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS
Acura Service Bulletin B18-014 (NHTSA TSB #10135108) The repeated failure of the driver’s power seat height-adjustment mechanism due to stripped internal gears in the Vertical Transmission Assembly (VTA), as identified in Acura Service Bulletin B18-014, presents a significant safety concern. A failure of the driver’s seat adjustment mechanism can prevent the driver from maintaining a proper and secure seating position, potentially impairing visibility, access to the pedals and steering wheel, and the ability to safely control the vehicle. Because Honda/Acura has documented this failure and identified a specific repair procedure, I believe the defect warrants investigation by NHTSA and

NHTSA complaint 11757748, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
My 2017 Acura TLX stalled dangerously on the highway due to an unexpected fuel delivery failure, creating an immediate traffic hazard. Hiley Acura of Fort Worth diagnosed the vehicle with code P0087 (Low Fuel Rail Pressure) and confirmed it needs a new low-pressure fuel pump assembly for $1,540.62. They also pulled code P0430 (Catalyst System Efficiency) showing my front catalytic converter has failed, costing $2,461.77.The low-pressure fuel pump failure starved the engine of fuel, causing the highway stall. This fueling issue directly overheated and destroyed the catalytic converter substrate.This pump failure is the core subject of the Oliver v. Honda class action lawsuit. Honda

NHTSA complaint 11750596, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I have this car 2017 acura tlx v6 shawd from acura dealership 3months already. I hear little knocking sound from my bottom block.

NHTSA complaint 11745329. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
Vehicle consistently pulls to right and on grooved concrete acts in abnormal way, weaving withing the lane. I have taken to Acura to try to diagnose - they tell me there is no adjustment they can make. I have tried with Honda corporate, but they want me to go back for another diagnosis on the car at Acura. At this time there is no reason to duplicate efforts or time. I have also taken to independent shops and they indicate they cannot correct the problem also.

NHTSA complaint 11743771. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The keyless access unit broke around 100k miles. Car acted like it was having a seizure. If car was locked, alarm goes off nonstop (during these episodes, which are intermittent) and all dash lights and head lights blink on and off over and over in quick succession. If car was not locked, only the lights had a seizure, there would be no audible alarm. Seemed to happen more near towers (cell towers, fire station broadcast tower, absolutely could not leave the car alone in nyc and had to go home). So so so embarrassing. So many people with this issue.

NHTSA complaint 11743085. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Acura TLX

Model year Complaints Recalls Deaths
2023 11 3 —
2022 25 3 —
2021 69 4 —
2020 63 5 —
2019 92 6 —
2018 95 4 —
2016 110 3 —
2015 342 6 —

Other 2017 Acura models

MDX 256 RDX 77 ILX 20 MDX Sport Hybrid 8

Complaints on file, same model year.

Every Acura on this site — 73 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst