CSR

Ford · NHTSA safety record

2020 Ford Expedition

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

386

Complaints

5

Crashes

7

Fires

20

Injuries

0

Deaths

Owners of the 2020 Ford Expedition have filed 386 safety complaints with NHTSA between February 2020 and August 2026. The most complained-about system is the power train, named in 244 of them (63%). The typical failure was reported at 60,000 miles, the median across the 91 complaints that gave an odometer reading.

NHTSA has issued 18 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (18)

POWER TRAIN:AUTOMATIC TRANSMISSION

26V402000 · June 24, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
The risk
Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
The remedy
Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

Ford Motor Company · up to 741,195 vehicles across all model years covered

STRUCTURE:INTERIOR PANELS:CENTER CONSOLE

26V368000 · June 9, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.
The risk
Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.
The remedy
Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.

Ford Motor Company · up to 548,463 vehicles across all model years covered

SEAT BELTS:PRETENSIONER

26V344000 · May 27, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
The risk
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
The remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.

Ford Motor Company · up to 419,967 vehicles across all model years covered

ENGINE

25V628000 · September 19, 2025

Park outside until repaired

The defect
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Lincoln Navigator vehicles. A short circuit within the battery junction box can cause an engine fire while driving or parked.
The risk
A vehicle fire increases the risk of injury.
The remedy
Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire. On models equipped with standard-duty radiator fan motors, dealers will also install an auxiliary electrical box with a wire jumper. Repairs will be performed free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's numbers for this recall are 22S36 and 22S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 23, 2025.

Ford Motor Company · up to 4,632 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V442000 · June 27, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Ford Motor Company · up to 200,237 vehicles across all model years covered

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

25V346000 · May 23, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
The risk
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
The remedy
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

Ford Motor Company · up to 556 vehicles across all model years covered

SEAT BELTS:PRETENSIONER

25V197000 · May 23, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
The risk
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
The remedy
Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.

Ford Motor Company · up to 112,951 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

24V852000 · November 8, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
The remedy
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Ford Motor Company · up to 27,678 vehicles across all model years covered

SEAT BELTS:PRETENSIONER

24V099000 · February 9, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
The risk
Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
The remedy
Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.

Ford Motor Company · up to 77,574 vehicles across all model years covered

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

23V420000 · June 9, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
The remedy
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

Ford Motor Company · up to 691,133 vehicles across all model years covered

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

22V250000 · April 14, 2022

The defect
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
The risk
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
The remedy
Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

Ford Motor Company · up to 652,996 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

20V575000 · September 23, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
Reduced rearward visibility can increase the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Ford Motor Company · up to 620,246 vehicles across all model years covered

SEAT BELTS

20V574000 · September 23, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The seat belt tension sensor may incorrectly classify a child occupant as an adult.
The risk
In the event of a crash, the incorrect classification would enable the passenger air bag to deploy instead of disabling it, increasing the risk of injury to the seat occupant.
The remedy
Ford will notify owners, and dealers will replace the seat belt buckle, free of charge. The recall began October 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S54.

Ford Motor Company · up to 123 vehicles across all model years covered

SEATS:MID/REAR ASSEMBLY

20V366000 · June 23, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
The remedy
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.

Ford Motor Company · up to 2,620 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

20V262000 · May 8, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
The risk
If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
The remedy
Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.

Ford Motor Company · up to 25,081 vehicles across all model years covered

SEAT BELTS

20V217000 · April 16, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.
The risk
In the event of a crash, the restraint system may not provide the intended level of protection, increasing the risk of injury.
The remedy
Ford will notify owners, and dealers will replace the front passenger seatbelt buckle, free of charge. The recall began May 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S17.

Ford Motor Company · up to 1,355 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

20V197000 · April 3, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
The risk
If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
The remedy
Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

Ford Motor Company · up to 55,158 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:RECLINER

19V633000 · August 28, 2019

The defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The risk
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
The remedy
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Ford Motor Company · up to 639,137 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Seat Belt Retractor Pretensioner Inadvertent Deployment

RQ24015

Closed recall query · opened November 15, 2024 · closed July 23, 2025 · led to recall 25V197

the seat belts

On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around the occupant’s torso area. The complaints did not state that a crash occurred that may have resulted in the deployment of the pretensioner system, suggesting that this deployment was inadvertent or otherwise unwarranted. On February 9, 2024, Ford issued safety recall 24V-099, recalling certain MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and June 30, 2019. Ford described the defect as a seat belt retractor pretensioner assembly that may develop corroded squib pins, resulting in high resistance or an open circuit, which could result in an inadvertent deployment of a pretensioner and an increased risk of injury due to the loss of the pretensioner’s protection and a seat belt that remains in the locked position. This recall includes 77,574 vehicles. On November 15, 2024, ODI opened this Recall Query (RQ24015) after receiving 3 complaints involving vehicles not included in recall 23V-099 but that alleged a similar failure. As a result of this investigation, Ford issued safety recall 25V-197 on March 28, 2025, to expand the scope of 24V-099 to include MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and July 31, 2020. This recall includes 105,322 vehicles, some of which are also included in 24V-099. Additionally, on May 23, 2025, Ford issued 25V-197 Amendment #1, which further expands the recall population’s scope for vehicles with build dates of September 2018. This amendment added 7,627 additional vehicles to the 25V-197 population. In response to ODI’s inquiries in RQ24015, Ford indicated that it cannot conclusively determine the root cause of the relevant failure. Ford was able to determine that certain pretensioners may develop corroded squib pins potentially resulting in inadvertent deployment, but it was unable to specify the cause of corrosion. Without a specific root cause, Ford assessed field performance of pretensioners to determine the scope of the recalls. ODI is aware of three vehicles that experienced pretensioner inadvertent deployment that are not included in either 25V-197 or 24V-099. Two of these vehicles are MY 2018 Lincoln Navigator vehicles built prior to October 1, 2018, and both experienced failures after more than six years of use/exposure while the recalled vehicles experienced higher rate of failures with less exposure. The remaining incident involves a MY 2021 Ford Expedition that was built after July 31, 2020. ODI is not aware of any other relevant failures in vehicles built after July 31, 2020. As such, ODI has not currently identified a safety defect trend for this issue in vehicles outside of the recalled populations. ODI will continue to monitor allegations of pretensioner inadvertent deployment in subject vehicles that are not included in 25V-197. In view of the safety recall action being taken by Ford, ODI is closing this Recall Query (RQ24015). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Rearview Camera FMVSS 111 Noncompliance

RQ21002

Still open recall query · opened August 3, 2021

back-over prevention

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 386.

POWER TRAIN 244 63%
UNKNOWN OR OTHER 53 14%
ENGINE 49 13%
ELECTRICAL SYSTEM 35 9%
SEAT BELTS 28 7%
STRUCTURE 16 4%
VEHICLE SPEED CONTROL 13 3%
VISIBILITY 10 3%
AIR BAGS 8 2%
BACK OVER PREVENTION 8 2%
FORWARD COLLISION AVOIDANCE 7 2%
SERVICE BRAKES 7 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 116.

2020 2024 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

5 injured

While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.

NHTSA complaint 11471613. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 53,000 miles

The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy , the seat belts did not lock and no warning lights appeared upon impact. The contact and her daughter both sustained a headache and other aches to their neck and shoulders. A police report was filed. Despite the failure, the contact managed to drive the vehicle back home despite front end damage to the vehicle. The dealer and the manufacturer were both notified of the failure and both referred her to the NHTSA for assistance. The vehicle had yet to be

NHTSA complaint 11522091, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed

Driving on a 4-lane highway when a box truck directly ahead stopped quickly due to a stopped car ahead of it. The forward collision warning flashed and beeped, but when forcefully applying the brakes, the brake pedal only pulsed (like anti-lock brakes) but didn't slow the car even enough for the driver or passenger to feel any inertia moving forward in their seats or with their heads. The automatic emergency braking also didn't work, leading to a rear-end collision forceful enough to push the box truck into the car in front of it, apparently injuring the driver of the front car who was transferred by emergency personnel to a nearby hospital to seek medical evaluation/assistance. After

NHTSA complaint 11480016, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was traveling on the interstate when I was slowing down to get off an exit, got struck from behind at more than 80mph and rear ended a semi trailer that released the emergency brakes of his truck abruptly..my airbags did not deploy. suffered multiple lacerations through my body because of this double impact.

NHTSA complaint 11499962. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash

I have a 2020 Ford Expedition, , affected by NHTSA recall 26V402. The recalled condition has actually occurred on my vehicle. The vehicle failed to remain in Park and moved in reverse with the driver's door open. It struck a brick mailbox, severely damaged the driver's door, and I was pulled/dragged by the vehicle while my children were inside. This is an actual safety incident involving unintended vehicle movement, property damage, and a potential bodily-injury event." This just occurred and has not yet been inspected.

NHTSA complaint 11756991. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

122,600 miles

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was a delay in the transmission shifting gears. The vehicle was taken to the dealer for the transmission to be reprogrammed. The failure recurred, and the transmission was shifting roughly, and the vehicle lost automotive power while driving. The vehicle was taken back to the dealer, where it was diagnosed with a drum body failure, incorrect gear ratio, and metal shavings were found inside the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,600.

NHTSA complaint 11757042. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

117,000 miles

The contact owns a 2020 Ford Expedition. The contact stated that while driving over 10 MPH with her husband inside the vehicle, while depressing the accelerator pedal, the vehicle hesitated, and the brakes independently engaged. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the transmission needed to be replaced. The contact stated that the battery was replaced, and the vehicle was repaired. The contact stated that a software update for the rearview camera was performed. The manufacturer was not notified of the issue. The contact stated that the dealer refused to provide the telephone number for the

NHTSA complaint 11755462, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Other/I am not sure
Last week I took the cover off our car seat to wash and the foam on the headrest was cracked all the way through. I have no idea when this happened or even how it could have. This car seat is barely 2 years old. I’ve never been in an accident or dropped this seat, and it is not used improperly.

NHTSA complaint 11755284. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I was driving home from vacation on I-77 in Virginia, and felt large jolt and heard several clicking type noises. Two separate service engine lights immediately came on the dashboard, and I was able to safely pull over. I had my vehicle towed to a nearby dealership to be looked at by a mechanic. The mechanic indicated the existence of safety recall notice 26S48/(NHTSA 26V402). I spoke with the mechanic who removed the diagnostics lights on the dashboard as prescribed by Ford, and attempted to see if they would be triggered again by driving the vehicle around. I described what had happened and the mechanic immediately said the description of this safety recall seems to be the culprit as to

NHTSA complaint 11754918, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

110,361 miles

The contact owns a 2020 Ford Expedition. The contact stated that while reversing at an undisclosed speed, the seat belt retractor exploded, and the seat belts became inoperative. The air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately

NHTSA complaint 11754736, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Expedition

Model year Complaints Recalls Deaths
2026 8 1
2025 29 5
2024 71 7
2023 64 8
2022 110 12
2021 228 12
2019 478 11
2018 370 14
2017 356 4
2016 213 3
2015 164 3
2014 71 0
2013 92 0
2012 118 3
2011 71 0
2010 58 0

Other 2020 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst