CSR

Mercedes-Benz · NHTSA safety record

2020 Mercedes-Benz A 220

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

20

Complaints

1

Crashes

1

Fires

1

Injuries

0

Deaths

Owners of the 2020 Mercedes-Benz A 220 have filed 20 safety complaints with NHTSA between March 2021 and July 2026. The most complained-about system is the electrical system, named in 8 of them (40%).

NHTSA has issued 10 recalls covering this vehicle.

Recalls (10)

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

26V481000 · July 24, 2026

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
The risk
A vehicle rollaway increases the risk of a crash or injury.
The remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Mercedes-Benz USA, LLC · up to 310,667 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

23V732000 · November 1, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
The risk
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
The remedy
Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 42,742 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

22V365000 · May 20, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
The risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Mercedes-Benz USA, LLC · up to 242,722 vehicles across all model years covered · fixed by software update

BACK OVER PREVENTION:DISPLAY FUNCTION

22V232000 · April 8, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Mercedes-Benz USA, LLC · up to 126,443 vehicles across all model years covered

SUSPENSION:FRONT

21V990000 · December 17, 2021

The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
The risk
Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.

Mercedes-Benz USA, LLC · up to 38,312 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

21V961000 · December 13, 2021

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
The risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
The remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

Mercedes-Benz USA, LLC · up to 139 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

21V509000 · July 2, 2021

The defect
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
The remedy
Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 1,467 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

21V354000 · May 14, 2021

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
The remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Mercedes-Benz USA, LLC · up to 343,191 vehicles across all model years covered · fixed by software update

ELECTRICAL SYSTEM:SOFTWARE

21V058000 · February 5, 2021

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
The risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Mercedes-Benz USA, LLC · up to 1,292,258 vehicles across all model years covered · fixed by software update

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

19V685000 · September 27, 2019

The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.
The risk
In the event of a crash necessitating deployment of the driver's front airbag, the airbag may not deploy properly, increasing the risk of injury.
The remedy
MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100001.

Mercedes-Benz USA, LLC. · up to 2,222 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 20.

ELECTRICAL SYSTEM 8 40%
ENGINE 8 40%
BACK OVER PREVENTION 4 20%
FUEL/PROPULSION SYSTEM 4 20%
POWER TRAIN 4 20%
UNKNOWN OR OTHER 4 20%
STEERING 2 10%
SUSPENSION 2 10%
AIR BAGS 1 5%
COMMUNICATION 1 5%
FORWARD COLLISION AVOIDANCE 1 5%
STRUCTURE 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 8.

2021 2025 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

1 injured · crash · towed

Injured due to takers airbags

NHTSA complaint 11431403. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

I used the factory installed remote start via the Mercedes me app, and within a couple of minutes the car was in flames.

NHTSA complaint 11644353. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While stopped at a red light, my 2020 Mercedes-Benz A220 unexpectedly shut off and shifted into Neutral without warning. All warning lights illuminated on the dashboard, and a message instructed me to release the brake and restart the engine. The vehicle restarted, but this has now happened twice. The check engine light remains illuminated most of the time. This unexpected engine shutdown creates a safety hazard because the vehicle loses power unexpectedly while in traffic. If this were to occur while crossing an intersection or during other traffic conditions, it could increase the risk of a crash. In March 2023, an independent repair facility diagnosed all four fuel injectors as leaking

NHTSA complaint 11753098, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The car shakes above 60mph

NHTSA complaint 11743938. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While driving at highway speed, I experienced a sudden loss of engine power with no warning. This created an immediate safety hazard for myself and other drivers. The vehicle was diagnosed by Mercedes-Benz of Georgetown as requiring a full engine replacement (~$19,000). This failure is consistent with a known defect in the 2.0L M260 engine used in the 2020 A220, involving premature wear of exhaust valve seat rings and valve guides, causing leaking valves, loss of compression, and catastrophic engine failure. Mercedes-Benz of Georgetown performed a warranty cylinder head replacement on this same engine just five months prior (12/09/2025). The vehicle has been serviced primarily at the

NHTSA complaint 11742453, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
There was a rear camera recall in 2022 which I had fixed they did a software upgrade. The EXACT same issue has returned . It’s really dangerous when backing out of spaces and I can’t see. I took to dealership and they claim my license plate cover is the issue however even without the cover the exact problem with camera exists it is the same failure

NHTSA complaint 11695461. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
My 2020 Mercedes-Benz A220 experienced the same defect described in NHTSA Recall 21V961000 (fuel injector leakage and potential fire hazard). In March 2023, my vehicle was diagnosed with leaking fuel injectors that were causing fuel to leak back through electrical connections, creating circuit issues and a fire risk. I paid $2,902.65 out-of-pocket at a certified service center to have all four OEM fuel injectors replaced (invoice available). Later, I took my car to a Mercedes-Benz dealership, where they performed additional work on the fuel injector system at no cost to me. The service advisor stated that this was covered under a recall/service campaign related to the fuel injector defect.

NHTSA complaint 11687627, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
August 2024 the dealership had my vehicle for over a month for major engine repairs after the motor mount snapped on the freeway and since then I only drove 3661 miles and I’m now convinced that they miss diagnosed and missed something It never drove the same after so on June 24th I was driving home and the engine seized and almost ejected me from the vehicle and I thank god for seatbelts The car was towed to the dealership and no loaner nor communication for 3 weeks Then tried to charge me $5000 then $3500 to do a teardown after telling me a week ago that I have catastrophic engine failure that is not fixable at all Last Thursday and Friday they did teardown to see what caused this and I

NHTSA complaint 11675251, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mercedes-Benz A 220

Model year Complaints Recalls Deaths
2021 9 4
2019 44 14

Other 2020 Mercedes-Benz models

Every Mercedes-Benz on this site — 216 vehicles, 576 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst