CSR

NHTSA safety record

Mercedes-Benz

Every complaint, recall and defect investigation on file for a Mercedes-Benz, model years 2010 to 2025.

216

Vehicles

10,855

Complaints

576

Recalls

168

Fires

8

Deaths

216Mercedes-Benz year and model combinations have enough on file to be worth a page here, and between them their owners have filed 10,855 safety complaints with NHTSA. More of those name the air bags than any other system: 3,005 of them. The single most complained-about is the 2011 C300, with 480.

NHTSA holds 576 recall campaigns naming Mercedes-Benz vehicles, across every model year the agency records rather than only the ones shown here. 1 defect investigation into these vehicles is open and unresolved. A death has been reported in 8 of these 216 vehicles.

Most complained-about Mercedes-Benz models

Complaints for every published model year of each model added together. A model that sold in larger numbers collects more complaints, and nothing here divides by sales because NHTSA does not publish them.

Model Worst year Complaints Deaths
C 300 2011 2,696 1
E 350 2014 1,170
GLK350 2010 896 2
C250 2013 724
GLC 300 2016 638 1
ML350 2011 451
Sprinter 2500 2020 433
CLA 250 2014 409 1
GLE 350 2020 337 1
Sprinter 3500 2016 333 1
GLA 250 2015 270
GL450 2011 231

What goes wrong on a Mercedes-Benz

The systems named most often across every Mercedes-Benz complaint on file. One complaint can name more than one system, so these add up to more than the complaint total. "Unknown or other" is excluded: it is what the intake form records when an owner cannot place the failure.

Open investigations (1)

NHTSA has decided a pattern is worth examining and has not closed the file. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021 · the air bags

Most recent Mercedes-Benz recalls

The newest campaigns naming a Mercedes-Benz, by the date the manufacturer's defect report reached NHTSA. Each one covers a build range, which may be narrower than the model years listed.

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

26V353000 · May 29, 2026

A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Mercedes-Benz USA, LLC · up to 203 vehicles

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

26V281000 · May 1, 2026

An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.

Mercedes-Benz USA, LLC · up to 144,049 vehicles

Pages 2025 GLC 300 2025 GLC 350 E 4Matic 2025 GLC 300 4Matic

SEAT BELTS:FRONT:RETRACTOR

26V278000 · May 1, 2026

A passenger who is unable to fasten their seat belt is not properly restrained, increasing their risk of injury in a crash.

Mercedes-Benz USA, LLC · up to 15 vehicles

POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

26V216000 · April 3, 2026

A sudden loss of drive power increases the risk of a crash.

Mercedes-Benz USA, LLC · up to 24,092 vehicles

AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION

26V199000 · March 27, 2026

Air bags that do not deploy as intended during a crash increase the risk of injury.

Mercedes-Benz USA, LLC · up to 932 vehicles

WHEELS:LUGS/NUTS/BOLTS/STUDS

26V198000 · March 27, 2026

Incorrect wheel bolts can allow a wheel to loosen or detach from the vehicle, increasing the risk of a crash.

Mercedes-Benz USA, LLC · up to 3,734 vehicles

SEAT BELTS:REAR/OTHER

26V172000 · March 20, 2026

In the event of a crash, an insufficiently restrained child has an increased risk of injury.

Mercedes-Benz USA, LLC · up to 20 vehicles

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

26V134000 · March 6, 2026

A door that cannot be opened may trap occupants inside the vehicle, which can increase the risk of injury.

Mercedes-Benz USA, LLC · up to 10 vehicles

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

26V099000 · February 20, 2026

Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Daimler Vans USA, LLC · up to 117 vehicles

Every manufacturer's latest recalls, or check a single car with the VIN lookup.

Every Mercedes-Benz page on this site

216 vehicles across 64 models, newest model year first.

AMG CLA45 2014
AMG GLE43 2019 2018
AMG GLE53 2022 2021
B 250E 2017
B-Class Electric 2015 2014
C 300 4Matic 2018
C200 2015
C400 2015
C450 2016
CLS 450 2019
CLS400 2015
EQB 250+ 2023
EQB 300 4Matic 2023
EQB 350 4Matic 2023 2022
EQE 350+ 2024 2023
EQE 500 2023
EQS 580 2023
GLC 300 4Matic 2025 2023
GLC 350 E 4Matic 2025
GLC350E 2019
GLE 350 4Matic 2024
GLE 450E 4Matic 2025
ML250 2015
S 500 2022
S550 4Matic 2016
S560 2018
SL550 2013
SLK250 2013
SLK350 2012
Sprinter 1500 2021 2019
Sprinter 4500 2019

Built from NHTSA's complaint file published August 20, 2026, its recall campaign API and its defect investigation file. A complaint is one owner's unverified account, not a finding of fault. How this is counted. · All makes

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Independent developer and analyst