2022 Mercedes-Benz GLE 350

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection."

The risk

An air bag that does not deploy properly can increase the risk of injury in the event of a crash.

The remedy

Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.

Mercedes-Benz USA, LLC · up to 10,655 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

The risk

A loss of drive power can increase the risk of a crash.

The remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Mercedes-Benz USA, LLC · up to 79,676 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.

The risk

An overheated ground connection can increase the risk of a fire.

The remedy

Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 164 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

The risk

Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

The remedy

Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.

Mercedes-Benz USA, LLC · up to 70,225 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.

The risk

A loss of steering control can increase the risk of a crash.

The remedy

Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.

Mercedes-Benz USA, LLC · up to 69 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

The risk

Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

The remedy

Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

Mercedes-Benz USA, LLC · up to 161,000 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

The risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

The remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Mercedes-Benz USA, LLC · up to 242,722 vehicles across all model years covered · fixed by software update

towed · 21,000 miles

The contact owns a 2022 Mercedes-Benz GLE350. The contact stated while his wife was driving 70 MPH, the engine overheated. The contact stated that an unknown warning light was illuminated. The vehicle was towed to an unknown dealer who diagnosed the vehicle with a cooling system failure. Additionally, there was an unstated failure with the rear wheels. The cooling fan was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.

NHTSA complaint 11469760. Filed by an owner and not verified by NHTSA or by us.

For approximately two years, I reported recurring moisture/condensation inside the RIGHT headlamp assembly of my 2022 Mercedes-Benz GLE 350 to Mercedes-Benz. I was repeatedly advised that the condensation was normal. The condition progressively worsened. The vehicle is now displaying headlamp warning messages and the RIGHT TURN SIGNAL associated with the affected headlamp is no longer functioning. I am also receiving repeated warning messages related to the headlamp/turn-signal malfunction. The loss of the turn signal creates a safety concern because I cannot reliably signal my intention to turn or change lanes to other motorists. Mercedes-Benz has now advised that the headlamp assembly …

NHTSA complaint 11756224, quoted in part. Filed by an owner and not verified by NHTSA or by us.

When I got gas the estimated range indicated 308 Miles. We traveled approximately 134 Miles the estimated range was at 86 Miles it was dropping rapidly but average miles indicated 26.5 MPG. The next day we added fuel again and we were at 382 Miles. Then we drove 70 miles and the fuel indicator was showing that our range only decreased 15 Miles. During the trip the range increased multiple times and between the two days we traveled we did not know how much fuel was left in the car. The first trip it showed that we burned half a tank and the second day it showed we hardly burned any gas. This particular model has Open Recall for fuel pump system issues and display software. We were afraid …

NHTSA complaint 11710490, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Check engine light came on. Called dealership on a Thursday and again on Monday after it stayed on all weekend. Was told to bring in vehicle for diagnostics and to have a ride home. Half way to the dealership the car spuddered and I had to coast to the shoulder of the road. After a few minutes, I restarted the vehicle and drive slowly to the dealership, barely making it it the shop. The service advisor indicated it could be the cylinder head even before running diagnostics because it had happened to numerous other customers. It was a defective cylinder head. The repair bill was over $10,000 but Mercedes offered a $3,500 assistance credit. After doing some research on the internet, this …

NHTSA complaint 11707431, quoted in part. Filed by an owner and not verified by NHTSA or by us.

57,000 miles

The contact owns a 2022 Mercedes-Benz GLE 350. The contact stated that while driving 60 MPH, the vehicle hesitated and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. After waiting a few minutes, the vehicle was restarted; however, the contact noticed an abnormal sound coming from the engine while driving. The check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that a cylinder head had cracked. The vehicle was not repaired. The vehicle remained at the dealer unrepaired. The manufacturer was made aware …

NHTSA complaint 11705385, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I was driving down the interstate at normal speed, normal road conditions, clear weather conditions when my panoramic sunroof suddenly exploded with all of the glass coming down on me and inside my vehicle. The sound was similar to a gunshot

NHTSA complaint 11704934. Filed by an owner and not verified by NHTSA or by us.

See attached document for complaint.

NHTSA complaint 11692261. Filed by an owner and not verified by NHTSA or by us.