CSR

Mercedes-Benz · NHTSA safety record

2022 Mercedes-Benz EQS 450

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

34

Complaints

5

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2022 Mercedes-Benz EQS 450 have filed 34 safety complaints with NHTSA between February 2022 and April 2026. The most complained-about system is forward collision avoidance, named in 22 of them (65%). The typical failure was reported at 17,250 miles, the median across the 4 complaints that gave an odometer reading.

NHTSA has issued 13 recalls covering this vehicle.

Recalls (13)

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

25V366000 · June 5, 2025

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
The risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
The remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Mercedes-Benz USA, LLC · up to 94 vehicles across all model years covered

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

23V464000 · June 30, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
The risk
Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.
The remedy
Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.

Mercedes-Benz USA, LLC · up to 6 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM

23V405000 · June 5, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Mercedes-Benz USA, LLC · up to 8,281 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

23V360000 · May 19, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.
The risk
Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.
The remedy
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.

Mercedes-Benz USA, LLC · up to 7,558 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

23V309000 · May 2, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
The risk
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
The remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

Mercedes-Benz USA, LLC · up to 3,828 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

23V309000 · May 2, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
The risk
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
The remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

Mercedes-Benz USA, LLC · up to 3,828 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

22V493000 · July 11, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.

Mercedes-Benz USA, LLC · up to 8,530 vehicles across all model years covered

STRUCTURE:FRAME AND MEMBERS

22V467000 · July 1, 2022

The defect
Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
The risk
A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.
The remedy
Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.

Mercedes-Benz USA, LLC · up to 2,526 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

22V190000 · March 25, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
The risk
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
The remedy
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 8 vehicles across all model years covered

STEERING: STEERING WHEEL/HANDLE BAR

22V189000 · March 25, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
The risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
The remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Mercedes-Benz USA, LLC · up to 8,396 vehicles across all model years covered

EXTERIOR LIGHTING:BACK UP LIGHTS

22V167000 · March 18, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
The risk
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
The remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.

Mercedes-Benz USA, LLC · up to 9,156 vehicles across all model years covered

ELECTRICAL SYSTEM

22V112000 · February 25, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.
The risk
Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.
The remedy
Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.

Mercedes-Benz USA, LLC · up to 24 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

21V931000 · November 29, 2021

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
The risk
Driver distraction can increase the risk of a crash.
The remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 227 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 34.

FORWARD COLLISION AVOIDANCE 22 65%
SERVICE BRAKES 13 38%
ELECTRICAL SYSTEM 8 24%
STRUCTURE 3 9%
AIR BAGS 2 6%
POWER TRAIN 2 6%
UNKNOWN OR OTHER 2 6%
VEHICLE SPEED CONTROL 2 6%
EQUIPMENT 1 3%
EXTERIOR LIGHTING 1 3%
LANE DEPARTURE 1 3%
SERVICE BRAKES, HYDRAULIC 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 13.

2022 2023 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES, HYDRAULIC

1 injured · crash · towed · 100,000 miles

The contact owned a 2022 Mercedes Benz EQS 450. The contact stated that while driving approximately 15 MPH and approaching a parked vehicle on the side of the road, the contact depressed the brake pedal; however, the vehicle failed to stop. There was no warning light illuminated. Due to the brake failure, the front passenger’s side bumper crashed into the rear driver’s side bumper of the parked vehicle. The contact stated that the vehicle continued to maintain the same speed while depressing the brake pedal. The contact stated that after passing the first vehicle, his vehicle independently took a right turn and continued driving onto the sidewalk and onto the driveway of a home before

NHTSA complaint 11652625, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING

1 injured · crash · towed

About 1000 feet after merging onto a 4 lane freeway with sparse traffic, we were driving the car in the 3rd lane from the right. Suddenly the car's steering wheel took a hard right turn, forcing the car through multiple other lanes and onto the shoulder of the freeway, through an unpaved area, nearly colliding with freeway signs. I was able to regain control of the car before a collision and get back on the freeway. I continued on the freeway at a lower speed and after another 1000 feet or so, the car's steering wheel once again took a hard right turn, forcing the vehicle onto the shoulder, and colliding with a railing and a freeway sign. During this second instance, the lighting inside the

NHTSA complaint 11708793, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

I was on interstate hwy the car had a Mal-function indicator and the drive train locked up. brakes did not work, steering did not work the car spinner 3 times and was stopped by hitting the concrete barier. the air bags did not work either. I believe the entire battery or power system had shut down as I also got the 12 v back up battery is running out.

NHTSA complaint 11678182. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 23,000 miles

The contact owns a 2022 Mercedes-Benz EQS450V. The contact stated while driving approximately 35 MPH, and with no traffic around him, the vehicle inadvertently braked to a stop. The contact stated there was no other vehicle or pedestrian in front of his vehicle. The contact stated no warnings were illuminated. The contact stated he was able to continue with normal driving functions. The contact stated that the inadvertent braking failure occurred again when he was at a traffic light. The contact stated that as the light changed to green, he depressed the accelerator pedal the vehicle moved forward, and then stopped in the middle of the intersection. The contact stated that the vehicle

NHTSA complaint 11558923, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The speed limit indicator included in the software package flashes constantly (approximately once per second), both inside the instrument cluster and in the Heads Up Display. The speed limit shown is almost always not accurate to the current speed limit, even when passing multiple very clear road signs showing the speed limit. The car still flashes when the speed limit it is showing is not being exceeded. Furthermore, when it cannot read the speed limit, the indicator will often flash road signs for other countries. All of this is happening within the field of view of the driver due to the Heads Up Display, causing a visual distraction which could result in accident. Mercedes and the dealer

NHTSA complaint 11734309, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My car has experienced spontaneous power loss and shutdown on four separate occasions since December 21, 2024. The first occasion was on [XXX] on [XXX] (a major road with a 45mph speed limit) where the car made a loud pop sound and juddered to a stop). It would not restart immediately leaving my family and I stuck in the center lane of a relatively high speed and busy road). The second occasion was on that same drive when it exhibited the same ‘pop’ sound and total power loss—this time on a busy 50 mph curving road. I managed to nurse it to a side street where it would not immediately restart and had to be flat bed towed to the dealership (Mercedes of Plano) The car was in the shop for

NHTSA complaint 11646631, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Was getting on the freeway and speed up to highway speed 70 mph in Oklahoma City and Drive train malfunction appeared, got off next exit and park in parking lot

NHTSA complaint 11645465. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mercedes-Benz EQS 450

Model year Complaints Recalls Deaths
2023 27 7

Other 2022 Mercedes-Benz models

Every Mercedes-Benz on this site — 216 vehicles, 576 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst