CSR

Mercedes-Benz · NHTSA safety record

2022 Mercedes-Benz C 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

25

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2022 Mercedes-Benz C 300 have filed 25 safety complaints with NHTSA between June 2022 and June 2026. The most complained-about system is the electrical system, named in 7 of them (28%). The typical failure was reported at 6,000 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 9 recalls covering this vehicle.

Recalls (9)

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

26V481000 · July 24, 2026

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
The risk
A vehicle rollaway increases the risk of a crash or injury.
The remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Mercedes-Benz USA, LLC · up to 310,667 vehicles across all model years covered

SEAT BELTS:FRONT

25V253000 · May 2, 2025

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.
The risk
A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy
Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040012.

Mercedes-Benz USA, LLC · up to 46 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

24V446000 · June 14, 2024

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C 300 vehicles. The bolt securing the electrical wire to the pre-fuse box could be improperly tightened, causing the wire to overheat. MBUSA's number for this recall is 2024070005.
The risk
An overheated wire can cause a fire and a sudden loss of drive power, increasing the risk of a crash.
The remedy
Dealers will inspect and rework the wiring harness, as necessary free of charge. Owner notification letters were mailed August 2, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.

Mercedes-Benz USA, LLC · up to 1,058 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V880000 · December 21, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Mercedes-Benz USA, LLC · up to 79,676 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

23V463000 · June 30, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The ground connections for the electrical wiring harness may not be secured properly, which can result in the electrical wiring harness overheating.
The risk
An overheated wiring harness can increase the risk of a fire.
The remedy
Dealers will inspect and repair the ground connections for the electrical wiring harness, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's numbers for this recall are 2023070016, 2023070017, 2023070018, and 2024070016.

Mercedes-Benz USA, LLC · up to 1,558 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

23V462000 · June 30, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070015.

Mercedes-Benz USA, LLC · up to 8,178 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V445000 · June 26, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Mercedes-Benz USA, LLC · up to 143,551 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

22V678000 · September 12, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 C300 vehicles. Moisture accumulation in the trunk may leak into the signal acquisition module (SAM), causing an electrical short circuit.
The risk
An electrical short circuit in the SAM could lead to various malfunctions, such as rear exterior lighting failure, unintentional rear seat folding, and rearview camera failure, increasing the risk of a crash or injury. In addition, an electrical short circuit might increase the risk of a fire.
The remedy
Dealers will install a cover for the SAM, free of charge. Owner notification letters were mailed December 2, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090011.

Mercedes-Benz USA, LLC · up to 6,752 vehicles across all model years covered

STEERING: STEERING WHEEL/HANDLE BAR

22V189000 · March 25, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
The risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
The remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Mercedes-Benz USA, LLC · up to 8,396 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 25.

ELECTRICAL SYSTEM 7 28%
FORWARD COLLISION AVOIDANCE 5 20%
FUEL/PROPULSION SYSTEM 4 16%
BACK OVER PREVENTION 3 12%
FUEL SYSTEM, GASOLINE 3 12%
LANE DEPARTURE 3 12%
ENGINE 2 8%
SERVICE BRAKES 2 8%
UNKNOWN OR OTHER 2 8%
EXTERIOR LIGHTING 1 4%
SEAT BELTS 1 4%
SEATS 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 10.

2022 2023 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 injured

Throughout the year, the car had many issues, the blind spot sensors and glass sensors didn't work, and it constantly showed that the stop/start system wasn't working. Twice, the car turned off by itself at a stoplight. Since everything is controlled through the car's large monitor, including the navigation, air conditioning, and all other functions, the monitor frequently shut off and it was necessary to turn it off and on again, or wait until the next day for it to work again. The scariest incident happened during a heavy rainstorm. I was driving on the road surrounded by other cars when my car suddenly stopped abruptly and began to park itself in the middle of the road. All sensors

NHTSA complaint 11527619, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash · towed

Refer to Mercedes Complaint letter dated August 21, 2025. Refer to EDR report of the crash Mercedes Benz is claiming no responsibility for the failure of Active Brake Assist (ABA) during a frontal impact collision that resulted in the car total loss. The sensors also didn't work resulting in no alert to the driver and nothing recorded on the car camera system.

NHTSA complaint 11710517. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Car fails to accelerate past 25 mph when entering roadway. Roadway area is 45mph and vehicle would not accelerate to reach safe levels. This out myself and occupants of my vehicle in danger as traffic is already at the 45+ mph limit. Vehicle has 30,000 miles. Engine light came on after incident.

NHTSA complaint 11745068. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
1. The vehicle experienced a fuel injector failure, which is part of the engine fuel delivery system. This failure appears connected to an open Fuel System Control Unit Software Update Recall (Campaign 2024080006) that has been open since May 2024 but was not performed on my vehicle, despite the vehicle being serviced at the dealership in January 2025 for other recall-related updates. The failed injector is still available for inspection upon request. 2. The vehicle began exhibiting symptoms of fuel system malfunction while driving, including rough idling, hesitation, and loss of power. A malfunctioning injector can cause the engine to misfire, stall unexpectedly, or run unpredictably,

NHTSA complaint 11700351, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
Passenger seat belt doesn’t lock properly sometimes comes out and is very hard to put in on entry of vehicle

NHTSA complaint 11651700. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
All on a sudden the entire screen goes blank. It has happened at least 4 times and each time the service center does some patching and it works for a few month. When it happens, all the safety features are off including reverse camera. Also, no way to set the temperature or turn of the AC. In both cases, it can lead to significant damage. The recent incident happened when I was a very busy area and without any safety feature, the car was pretty much un-drivable.

NHTSA complaint 11647755. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: WARNINGS
When starting vehicle, center screen of vehicle was completely off and dark. Moreover, with this screen being off, you are not able to control any of the vehicle functions such as AC, Maps, Radio, Rear Camera, etc. On the other hand, on the digital speedometer screen, a warning message states "Blind Spot Assist Inoperative" and when putting the vehicle in gear, a loud beep sounds within the car and then the next warning message appears that states, "PARKTRONIC" inoperative see owners manual"

NHTSA complaint 11628347. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mercedes-Benz C 300

Model year Complaints Recalls Deaths
2024 11 3
2023 22 9
2021 14 7
2020 33 9
2019 66 17
2018 97 18
2017 215 15
2016 285 13
2015 379 11
2014 94 5
2013 258 6
2012 264 6 1
2011 480 6
2010 453 6

Other 2022 Mercedes-Benz models

Every Mercedes-Benz on this site — 216 vehicles, 576 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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