2023 Mercedes-Benz EQS 580

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

The risk

An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

The remedy

Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

Mercedes-Benz USA, LLC · up to 31,848 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

The risk

A loss of drive power can increase the risk of a crash.

The remedy

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Mercedes-Benz USA, LLC · up to 8,281 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

The risk

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

The remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

Mercedes-Benz USA, LLC · up to 3,828 vehicles across all model years covered

Emergency braking system and violent seat belt retraction activated in error with no other vehicle in front of on my car . As I have vertigo and a pacemaker the seat belt retraction snapped my head forward in tightening my body but not my head resulting in severe head movement causing extreme dizziness. Also the rapid seat belt retraction place strong pressure on my pacemaker

NHTSA complaint 11668476. Filed by an owner and not verified by NHTSA or by us.

My 2023 EQS 580 randomly stops while driving. It has happened 5+ times while traveling at speeds between 10-25mph. My dealer here in Atlanta has replaced the front sensor which didn't resolve the issue. I am thankful that so far the vehicle has not stopped on city streets and not highways. There are no warnings just a hard stopped like other complaints state. I comtacted Mercedes support but they have not been helpful. The vehicle is back at the dealer..

NHTSA complaint 11612984. Filed by an owner and not verified by NHTSA or by us.

Mercedes Benz USA has been equipping their 2023 EQS580 4Matic Sedans with Summer tires. It makes the vehicle very unsafe while driving in Winters. These are the tires which are not supported by the tire manufactures on their websites, but only supported by Mercedes Benz USA on their website. I am trying to report this so that it can be looked into. This could be a reason for creating car crashes. There was no logical reasoning given to me on why this is the case. The tires given to me is not rated to be driven below 45 degrees Fahrenheit. How can a manufacturer expect for anyone to drive a vehicle, safely, with these stock tires.

NHTSA complaint 11611254. Filed by an owner and not verified by NHTSA or by us.

I now have experienced a third incident (within 30 days) where the audio and communications fail in my 2023 EQS580. This causes the car phone, radio, and other audio mediums to become inoperable. This has happened on three separate times during the month of June, and I placed the vehicle in service at the dealership each successive time; the vehicle was released on June 4th, June 10th, and July 3rd). Please see attached picture. Additionally, as I have conveyed to Mercedes-Benz (via the app and via email), as well as the service team at the Mercedes-Benz dealership/service center here in Honolulu, after the service department worked on the vehicle in early June, the app no longer functions …

NHTSA complaint 11599950, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Two weeks ago, we got warning messages about the Active Steering function being inoperative and the Active Emergency Stop function being unavailable. Additionally, the driver side rear tire has consistenly lost air pressure repeatedly since the car was purchased in the fall of 2023. The dealer examined the car and was unable to replicate any of the issues and returned the car to us without any repairs or modifications being done. Yesterday, we were driving on [XXX] going from Winter Park to Granby around 60 MPH. Suddenly, we heard something that sounded like a bomb - a large BOOM followed by the sound of shattering glass. We looked up and it appeared the sunroof had shattered. If the …

NHTSA complaint 11599183, quoted in part. Filed by an owner and not verified by NHTSA or by us.