2023 Mercedes-Benz Sprinter 2500

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.

The risk

Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

The remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.

Daimler Vans USA, LLC · up to 366 vehicles across all model years covered

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

The risk

An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

The remedy

Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Daimler Vans USA, LLC · up to 1,232 vehicles across all model years covered

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

The risk

An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

The remedy

Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

Daimler Vans USA, LLC · up to 99 vehicles across all model years covered

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

The risk

A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

The remedy

Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.

Daimler Vans USA, LLC · up to 828 vehicles across all model years covered

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

The risk

A detached partition wall can increase the risk of injury.

The remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

Daimler Vans USA, LLC · up to 387 vehicles across all model years covered

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

The risk

A loss of steering control can increase the risk of a crash.

The remedy

Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.

Daimler Vans USA, LLC · up to 33 vehicles across all model years covered

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

The risk

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

The remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Daimler Vans USA, LLC · up to 131 vehicles across all model years covered

In August 2025, I had taken the van for a drive to charge things up, got home, put it in park and parked it in my driveway, which has a mild slope. ~ 30 seconds - 1 minute after me leaving the vehicle, it rolled backward out of the driveway, across a busy street and 1/4 into my neighbors yard. I was mortified, there is usually a lot of people walking their dogs, kids etc...and cars going by. The vehicle was stopped by the curb vs the 2nd back tire (Thie first one cleared the curb and was in my neighbors lawn. It ALMOST hit a BIG tree. I pulled it back into the driveway & checked it again, worried I may have somehow not put it in park, but it did it over and over again. Shortly after I put …

NHTSA complaint 11726807, quoted in part. Filed by an owner and not verified by NHTSA or by us.

2023 Sprinter van jack was pulled out for the first time to be used last week and found to be unsafe. The jack base is crowned in center, the edges flare upwards and large gouge/groove in metal base, causing the jack to noticeably wobble and rock in manner that it is unsafe to use, fear of jack tilting and dropping van onto user of jack. Jack base has obvious defects and unsafe to use. Have contacted dealer and referred to MBUSA who provided a case # and no resolution to provide a safe jack to replace the defective jack.

NHTSA complaint 11700815. Filed by an owner and not verified by NHTSA or by us.

I had tuned up my sprinter van around 64000 miles. I put new ngk spark plugs and ignition coils on it. Ran for a day then. The codes said the number one ignition coil was bad. Change that out and it ran for about 8000 miles. Then stated to go in lymph mode again. I decided to replace them with original Mercedes spark plugs and Ignition coils. But when I put them in the van had no power and was jerking. It was doing this before I changed them out. It had no power and would barely go up a hill. I researched and seen certain Merecedes Sprinter vans from 2021 to 2023. Had a recall on the fuel pump. But I don't understand why my van wasn't included. It's showing all the systems them the fuel …

NHTSA complaint 11690866, quoted in part. Filed by an owner and not verified by NHTSA or by us.

In Colorado. Vehucle has no response when pushing on the gas pedal. Dead pedal at a light in Gunnison and now again at my home at 9,450 ft.

NHTSA complaint 11684056. Filed by an owner and not verified by NHTSA or by us.

Occasionally, the idle speed of the engine will drop to 400 rpm. When this happens, the vehicle does not respond to throttle input. If it happens in a parking lot, you can shift into park and coax the rpm higher, then shift to drive and move on. When it happens in the middle of an intersection while waiting to make a left turn, the story is very different. You can end up in a very dangerous situation. This has happened to me multiple times. I have not had an accident, but I have upset other drivers when I failed to clear an intersection in a timely manner. Knowing that the car will move when you press on the accelerator is critical for safely operating a vehicle. I purchased the vehicle new …

NHTSA complaint 11673832, quoted in part. Filed by an owner and not verified by NHTSA or by us.