Recall · 24V517000
Daimler Vans USA recalled 4 models over suspension
1,232
Vehicles covered
4
Models
8
Model years
July 9, 2024
Filed with NHTSA
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- What it can cause
- An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
- What the dealer does
- Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 1,232 vehicles this is a bigger campaign than 61% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2023 to 2024, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the suspension 12 times before this, most recently in December 2023 as 23V849000. That is not evidence the earlier repair failed.
This site holds the complaint record for 3 of the 8 model years the campaign names. Their owners have filed 46 complaints with NHTSA, 16 of them before this campaign was filed. 2 of those name the suspension, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in January 2023, 1 year before this filing.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 25V725000 (structure), 25V609000 (structure), 25V135000 (parking brake), 24V225000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Vans USA, LLC with NHTSA on July 9, 2024 as campaign 24V517000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-07-09.
Independent developer and analyst