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Mercedes-Benz · NHTSA safety record

2022 Mercedes-Benz GLB 250

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

2

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2022 Mercedes-Benz GLB 250 have filed 11 safety complaints with NHTSA between September 2022 and March 2026. The most complained-about system is forward collision avoidance, named in 4 of them (36%). The typical failure was reported at 2,575 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

26V481000 · July 24, 2026

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
The risk
A vehicle rollaway increases the risk of a crash or injury.
The remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Mercedes-Benz USA, LLC · up to 310,667 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

FORWARD COLLISION AVOIDANCE 4 36%
UNKNOWN OR OTHER 3 27%
ELECTRICAL SYSTEM 2 18%
VEHICLE SPEED CONTROL 2 18%
ENGINE 1 9%
EXTERIOR LIGHTING 1 9%
FUEL/PROPULSION SYSTEM 1 9%
LANE DEPARTURE 1 9%
POWER TRAIN 1 9%
SERVICE BRAKES 1 9%
STRUCTURE 1 9%
SUSPENSION 1 9%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 4.

2022 2024 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 5,000 miles

The contact leased a 2022 Mercedes-Benz GLB250. The contact stated that while pulling into her son's driveway at an undisclosed speed in inclement weather, the vehicle experienced unintended acceleration while inadvertently pulling to the right and lifting upward. The vehicle drove across the lawn and crashed into her son's brick wall. The air bags deployed. The contact suffered neck, back, and chest pain. However, medical attention was not received. A police report was filed. The dealer was made aware of the failure, and the vehicle was towed back to the dealer and then to a collision center. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. The

NHTSA complaint 11501007, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

Parked the car not far from home, when my boyfriend got out and shut the door, the sunroof completely imploded. Tempered yet sharp shards were everywhere including my mouth, hair and body. MB took no responsibility and wound even have the car towed. Roof was repaired via my car insurance including private towing. MB wanted nothing to do with me. I do know that this has been a serious problem all over the country for some time. Please advise.

NHTSA complaint 11562442. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash · towed

this car really has a lot of issues and honestly if I didn’t know what to do last night and didn’t know about cars, it could have seriously cost me my life but luckily I was able to move out the way of a truck that was coming fast behind me while I was at a traffic light and when the light turned green the car would not start back up from the automatic stop when you make stops and because the auto shut off never came back on and I had to literally make a split second decision and put it in park and start up again and go quick. The check engine light has been on since July 14,2024 and I bought the car on July 13,2024 and the dealership has not done anything about this issues and this morning

NHTSA complaint 11607732, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
When driving on the highway going 65mph the car slipped in neutral and error showed on dashboard "transmission malfunction stop." I could steer and break, but not accelerate. Pulling over on side of highway, I was able to put in park and then drive. I pulled off the exit and the car did the same thing within 10 mins. Car was towed to Mercedes dealership in Warwick, RI. I was made aware after inspection that there was nothing wrong with the vehicle nor the transmission, but rather there was a needed software update that was causing the issue that had been identified previously. Regular service was due, but no indication whatsoever of the error I saw nor any other error codes. No error showed

NHTSA complaint 11727263, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
My fuel injection has been replaced 2 times in 3 years. Was advised that it could cause damages to other parts

NHTSA complaint 11681871. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Brake over heats because of rust caused by rain which builds up causing brakes to freeze up. Explanation from dealer. In fact told us we need to dry brakes off if we drive in rain and park in garage for more than 2 days or we will have it happen again. Brakes freeze and car locked up and can’t move it. We bought the car used had it inspected by a MBD in Atlanta G. Bulkhead , told breaks were like new. Mileage 23,666 miles. Put on about 4000 miles now brakes gone froze up from rain. Garage kept. While driving car we were noticing almost like the breakers were on but not stepping on break. A pulling like action. Seemed like emergency brake was on. Car at dealership now in Greenville SC

NHTSA complaint 11680547, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Despite maintaining the vehicle according to the recommended schedule, I have encountered ongoing performance issues (electrical, rear shocks, fan motor etc.) that are not in line with the standard of quality I expect from a brand of your reputation. Window not going down all the way on the driver side. Radio not working but was fixed. These issues have caused inconvenience and concern regarding the reliability of the vehicle. To address my concerns, I spoke with a Mercedes-Benz representative who informed me that, due to the problems I’ve experienced, I may be eligible for either an extended warranty or a credit toward the purchase of a new vehicle. After careful consideration, I opted for

NHTSA complaint 11668913, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Coordinate this complaint with previous complaints reference 11569682 and 11569502, As of last night the car has 1136 miles. I have thoroughly tested the car to the best of my ability and set and reset the settings. The hill decent has only engaged twice. The car is supposed to read speed limit signs and it does show up in the instrument panel but the car speeds up randomly i.e. from 35 to 50 and above to not limited to 35. The adaptive speed control at random will malfunction the car will not slow down and brake. This has happened several times. When turn signal is engaged and you enter turning lane the car may slow down or not. This vehicle I was told is a MBUA corporate vehicle held back

NHTSA complaint 11569783, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mercedes-Benz GLB 250

Model year Complaints Recalls Deaths
2023 10 1 —
2021 29 11 —
2020 51 20 —

Other 2022 Mercedes-Benz models

GLC 300 56 Sprinter 2500 39 EQS 450 34 GLE 350 34 C 300 25 S 580 24 S 500 20 GLE 450 14

Every Mercedes-Benz on this site — 216 vehicles, 576 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst