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Mercedes-Benz · NHTSA safety record

2023 Mercedes-Benz GLB 250

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

10

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2023 Mercedes-Benz GLB 250 have filed 10 safety complaints with NHTSA between January 2025 and May 2026. The most complained-about system is the engine, named in 4 of them (40%). The typical failure was reported at 18,000 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

26V481000 · July 24, 2026

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
The risk
A vehicle rollaway increases the risk of a crash or injury.
The remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Mercedes-Benz USA, LLC · up to 310,667 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 10.

ENGINE 4 40%
POWER TRAIN 2 20%
UNKNOWN OR OTHER 2 20%
Carry Handle, Shell, Base 1 10%
FUEL/PROPULSION SYSTEM 1 10%
Other/I am not sure 1 10%
VISIBILITY 1 10%
VISIBILITY/WIPER 1 10%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 6.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE
Safety Risk - Twice I was almost hit because my car didn't take off. O'REILLY Veri Scan Results - Free Emissions Status: Red Primary DTC: Mixture Formation (Cylinder 4) is irregular P219F: Fuel injectors measure and atomize fuel mixed with incoming air and sent to combustion chambers. Cylinder 4 PSI at 40 Mercedes Benz of San Juan $300 diagnostic Cylinder head needs to be replaced. Safety Risk - Twice I was almost hit because my car didn't take off. Problem has been confirmed by dealer. Not inspected by manufacturer, etc. Prior to failure there were no signs. Check Engine light came on and that is when it got checked at 55, 715 miles, soon after warranty ended.

NHTSA complaint 11739111. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My 2023 Mercedes-Benz GLB 250 is experiencing engine misfires and fault codes consistent with a known cylinder head defect that is the subject of a recall affecting 2022 and earlier models. A certified mechanic has confirmed the issue aligns with the recall defect. Despite identical symptoms and engine configuration, my VIN is excluded. The condition results in loss of power and creates a potential safety hazard while driving. The following codes are referenced in the Mercedes recall and by recorded by the auto repair shop that provided an estimate for the repair: P1CEF85 - Injector injection quantity adjustment for cylinder balancing has almost reached the upper limit value at atleast one

NHTSA complaint 11733918, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Reporting because I see reports on other searches of this happening on other Mercedes Benz various years and models, the front stationary roof panel has shattered, cracked. I was lucky, my vehicle is only cracked (leaving my windshield components open to the weather , ie rain in Washington). Others report shattering while driving and having injuries from blowing glass. This appears to be an ongoing problem with Mercedes, they want over $2000 to fix a common problem with their vehicles.

NHTSA complaint 11733638. Filed by an owner and not verified by NHTSA or by us.

ENGINE
On December 19, 2025, the vehicle showed lights that a sparkplug had misfired. The dealer notified me that in less than two full years of having the 2023 vehicle, it required a complete engine rebuild. This is the third major engine problem I have had with the vehicle with more than $20K in fees. The services performed in December 2025 repairs included Cylinder Head Assembly to Replace Engine Cylinder Head Assemble due to multiple cylinder head fault codes, including misfire, injector injection, and mixture formation code. Cylinder 2 is leaking out of the exhaust valve. Camshaft replacement and rollers due to deep scoring on both intake and exhaust cams, not by cylinder two. Exhaust valve

NHTSA complaint 11720803, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Cylinder repair dealership said it's a known issue but Mercedes Benz said they will not cover the repair.

NHTSA complaint 11698759. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
I was driving on Highway on May 19th and the Panoramic Sunroof suddenly shattered

NHTSA complaint 11686651. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mercedes-Benz GLB 250

Model year Complaints Recalls Deaths
2022 11 1
2021 29 11
2020 51 20

Other 2023 Mercedes-Benz models

Every Mercedes-Benz on this site — 216 vehicles, 576 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst