2023 Mercedes-Benz GLC 300 4Matic

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

The risk

A vehicle rollaway increases the risk of a crash or injury.

The remedy

Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Mercedes-Benz USA, LLC · up to 310,667 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

The risk

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

The remedy

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 3,749 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The headlights are missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

Improperly adjusted headlights can reduce visibility, increasing the risk of a crash.

The remedy

Dealers will inspect the headlights for sealing caps and install caps as necessary, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060005.

Mercedes-Benz USA, LLC · up to 127 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

The risk

In the event of a crash, insufficient impact protection can increase the risk of injury.

The remedy

Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 92,851 vehicles across all model years covered

39,000 miles

The contact owns a 2023 Mercedes-Benz GLC 300 4MATIC. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the brake pedal felt as if it had released, and the vehicle failed to stop as needed. The contact stated that the failure was a recurring failure. The dealer was contacted but could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.

NHTSA complaint 11752677. Filed by an owner and not verified by NHTSA or by us.

My 2023 GLC300 suffered a severe, unprovoked emergency brake deployment in traffic, nearly causing a pileup. on [XXX]. The car has only 14,500 miles and has a chronic history of dangerous, unprovoked Active Brake Assist deployments. It broke down twice in its first month of ownership for other reasons, slammed on the brakes during a left-hand turn last year, nearly causing an accident and on [XXX] executed a violent, full-lock emergency stop from 25mph in light traffic with no obstacles in sight, nearly causing a multi-car pileup and putting me thru the windshield. The car was towed to MB of Boston in Somerville under factory warranty on [XXX]. I have refused to drive this hazardous and …

NHTSA complaint 11747647, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I purchased a new Mercedes Benz GLC300 2023. Last month, my friend and I were driving on I75 in Florida when we heard what sounded like a loud boom or gunshot. We quickly discovered that my sunroof had exploded. The sunroof was closed, and fortunately so was the sunshade, as large pieces of glass flew off the roof and smaller shards of glass collected on top of the sunshade. My friend and I were fortunate to have not been insured and were able to safely navigate the vehicle to the side of the road to assess the damage. In contacting the MB dealership, I learned that the sunroof is considered "glass" and thus not covered under warranty even though the vehicle is only 3 years old with less …

NHTSA complaint 11733932, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The issue is regarding the “Traffic Sign Assist” (Owner’s Manual page 221) feature of the Adaptive Cruise Control System. Vehicle will be made available if requested. The function of the "Traffic Sign Assist" is to monitor roadside "Speed Limit" signs and the cruise control will increase or decrease speed to stay within the permissible legal speed limit. The system worked except occasionally it would change the indicated permissible speed limit on the instrument display when there is no corresponding roadside speed limit sign and the permissible speed limit for that stretch of roadway is unchanged. When this happens, suddenly and abruptly, the vehicle display would indicate a "phantom" …

NHTSA complaint 11732594, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The glass panel between the windshield and the sun roof shattered spontaneously

NHTSA complaint 11710584. Filed by an owner and not verified by NHTSA or by us.