2025 Mercedes-Benz GLC 300 4Matic

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.

The risk

An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.

The remedy

Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.

Mercedes-Benz USA, LLC · up to 144,049 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

The risk

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

The remedy

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 3,749 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

The risk

In the event of a crash, insufficient impact protection can increase the risk of injury.

The remedy

Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 92,851 vehicles across all model years covered

Vehicle experiences a severe, abrupt jerk/jolt during deceleration around the 5th-to-4th gear downshift. The issue occurs consistently when slowing down. Dealership verified the condition on Repair Order #1906625 and confirmed a transmission flaw. Dealer stated software is required from the manufacturer with no ETA for release. The abrupt deceleration creates unexpected cabin jolting during normal traffic slowing.

NHTSA complaint 11755359. Filed by an owner and not verified by NHTSA or by us.

The instrument cluster display went dark and has not been able to display any information such as speed in miles per hour, fuel gauge, and other important information needed to maintain safe driving.

NHTSA complaint 11742067. Filed by an owner and not verified by NHTSA or by us.

All of the screens in the car failed to start. They remained black while the car was running. Turning the car off did nothing. Drove to a parking lot, turned the car off, got out, locked the car, waited 5 minutes and it still didn't come back. Had to do a reboot by holding the system power button for 10 seconds. This has occurred 3x in 9,200 miles.

NHTSA complaint 11729806. Filed by an owner and not verified by NHTSA or by us.

See attached document for complaint.

NHTSA complaint 11723770. Filed by an owner and not verified by NHTSA or by us.

The component that repeatedly fails is the vehicle’s electronic display/infotainment system (dual digital screens/MBUX system) and potentially related electrical components in my 2025 Mercedes-Benz GLC 300 4MATIC. The system has malfunctioned six (6) separate times since I purchased the vehicle new in May 2025. When the malfunction occurs, both display screens suddenly go completely black and become inoperable while the vehicle is running. During these failures, the vehicle also produces a repetitive clicking sound from the dashboard area while the screens are off. The most serious incident occurred on February 17, 2026, when the screens shut down while I was driving and I detected a …

NHTSA complaint 11721877, quoted in part. Filed by an owner and not verified by NHTSA or by us.