2025 Mercedes-Benz GLC 300

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.

The risk

An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.

The remedy

Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.

Mercedes-Benz USA, LLC · up to 144,049 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

The risk

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

The remedy

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 3,749 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

The risk

In the event of a crash, insufficient impact protection can increase the risk of injury.

The remedy

Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 92,851 vehicles across all model years covered

crash · towed

The brakes did not function at all. Upon trying to brake, the brake pedal was hard and the car would not stop. The car went into s storefront where the cashier is located and could have resulted in serious injury or death to anyone waiting to pay at the store. The forward collision alarm did not sound, the dashboard indicator for an impending forward collision did not illuminated. The car did not slow down or stop to avoid the collision. The car is currently at the body shop.

NHTSA complaint 11684967. Filed by an owner and not verified by NHTSA or by us.

crash · towed · 17,107 miles

The contact owns a 2025 Mercedes-Benz GLC 300. The contact stated that while her husband was driving at 5 to 10 MPH attempting to park the vehilce lunged forward traveling 20 feet and crashed into the house. The air bags deployed. No warning lights were illuminated , There was no injuries or fire. A police report was filed. The gas company was on the scene due to a gas leak. Additionally the vehilce was serviced for electrical issues. While reversing in the snow the vehilce lunged 20 feet and crashed into a unknown vehicle causing a scratch. The local dealer was contacted where the EDR was requested. The vehicle was not diagnosed or repaired. The vehilce was towed to a towing lot. The …

NHTSA complaint 11741988, quoted in part. Filed by an owner and not verified by NHTSA or by us.

crash

When I entered my vehicle after it was washed at the Mercedes-Benz service location, I pressed Memory 1 button and the seat returned to my normal position. Without any further input, I started the engine, and the driver's seat automatically moved backward by itself. When I readjusted the seat and shifted into Drive, it continued moving rearward. As the seat moved backward, my feet could no longer reach the brake pedal. At the same time, the car began to move forward, and I lost control of the vehicle, resulting in a collision that damaged the right side doors. This malfunction occurred suddenly and without any warning lights or messages. The seat moved by itself twice-once when the engine …

NHTSA complaint 11692559, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The screen goes blank not only in the middle where the maps, air conditioning and radio is but the screen where the speed gas tank are as well. We have taken the car in at least 5 times stayed the issue and were told there’s no recall yet for the car. I see here that there is. The car was a Richmond Mercedes today the screen went down amd I was told there’s no fix but maybe I could look on the internet. So here I am!

NHTSA complaint 11754184. Filed by an owner and not verified by NHTSA or by us.

My vehicle's infotainment system both center console and dashbboard went completely black 2 weeks after I purchased the car in August of 2025. The vehicle was in the shop for a week and a half, and they finally fixed the issue. The vehicle at the time was bought used with about 2,200 miles on it at time of purchase. Now in July of 2026, exactly one year from the day i bought the car, with only 9,500 miles on it, we are having the same issue again with both the dashboard and center console going completely dark, not allowing us to see any critical information such as MPH, gas fuel, tire pressure, etc. Other than that the car seems to drive just fine. I noticed there was a mass recall of …

NHTSA complaint 11751934, quoted in part. Filed by an owner and not verified by NHTSA or by us.

4,700 miles

The contact leased a 2025 Mercedes-Benz GLC300. The contact stated that while driving at 45 MPH, the instrument panel and the infotainment system screen turned black, and the vehicle made abnormal electrical snapping sounds. The vehicle was taken to the dealer, where two software resets were performed days apart; however, the failure persisted. The dealer informed the contact that upon performing a third software reset and replacing the circuit breaker fuse, the vehicle would be repaired. The dealer and the manufacturer were contacted and informed the contact that it was a common failure. The failure mileage was approximately 4,700.

NHTSA complaint 11726336. Filed by an owner and not verified by NHTSA or by us.

The infotainment and instrument panel screens blacked out after the vehicle was started a few miles away from our home. I was unable to see the speedometer while driving back home. This was the first time that this has happened to us. After a Google search of Mercedes Benz 2025 GLC 300, this event appears to be fairly common.

NHTSA complaint 11694886. Filed by an owner and not verified by NHTSA or by us.