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Mercedes-Benz · NHTSA safety record

2024 Mercedes-Benz GLE 450

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

10

Complaints

2

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2024 Mercedes-Benz GLE 450 have filed 10 safety complaints with NHTSA between June 2024 and May 2026. The most complained-about system is forward collision avoidance, named in 3 of them (30%). The typical failure was reported at 1,779 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

ELECTRICAL SYSTEM:WIRING

24V207000 · March 15, 2024

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
The risk
An overheated ground connection can increase the risk of a fire.
The remedy
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

Mercedes-Benz USA, LLC · up to 116,020 vehicles across all model years covered

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

24V117000 · February 16, 2024

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE350, GLE450, AMG GLE53, and AMG GLE53 Coupe vehicles. The accelerator pedal module bracket may have been improperly welded, which can result in the bracket breaking or detaching.
The risk
A broken or detached accelerator pedal can increase the risk of a crash or injury.
The remedy
Dealers will drill through the spot welds and secure the bracket with rivets, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030009.

Mercedes-Benz USA, LLC · up to 466 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V880000 · December 21, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Mercedes-Benz USA, LLC · up to 79,676 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V878000 · December 21, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
The risk
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
The remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 7 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 10.

FORWARD COLLISION AVOIDANCE 3 30%
ELECTRICAL SYSTEM 2 20%
SERVICE BRAKES 2 20%
STRUCTURE 2 20%
FUEL/PROPULSION SYSTEM 1 10%
LANE DEPARTURE 1 10%
POWER TRAIN 1 10%
STEERING 1 10%
VEHICLE SPEED CONTROL 1 10%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 4.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE

1 injured · 2,058 miles

The contact owns a 2024 Mercedes-Benz GLE 450. The contact stated that while driving at 30 MPH, the vehicle came to a sudden stop while approaching a puddle of water. The contact was thrown forward. There was an unknown warning light illuminated. The air bags did not deploy. The contact confirmed that there was no surrounding object that would have activated the Forward Collision Avoidance. The contact sustained injuries to her hand, finger, and nail but medical attention was not provided. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer informed her to disable the driver assist and that there was no error code since it does not record. The contact was

NHTSA complaint 11612724, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:HATCHBACK/LIFTGATE

1 injured

I manually opened the power lift gate of my 2024 Mercedes-Benz GLE 450. While loading items into the rear of the SUV, the power lift gate closed autonomously and without warning, striking me on the right side of my face and neck. No hands-free gesture was made. Key fob was secured in my purse (in shopping cart) at a distance and was not activated.The lift gate did not detect my presence and did not stop or reverse. The impact resulted in localized swelling and tenderness to my face/jaw area.

NHTSA complaint 11737948. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash · towed

Around 4pm 2/26/2026 my wife was driving southbound on I-65 around Middle River Bridge just north of Mobile AL. We were in the right lane when the car began to hydroplane; she immediately took her foot off of the accelerator and did not apply breaks. I was in the back seat due to a previous day surgery. The rear of the vehicle swayed back and forth a few times as the vehicle drifted. Then it was violently moved from one side of the lane to the other and eventually into a hard and distinct left hand 720 spin. We then collided into the concrete barrier next to the left hand lane. It was intense but a glancing blow mostly on the driver’s side. The spin ended with us pointing northbound in the

NHTSA complaint 11740606, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

The Mercedes GLE450 was stopped at a red light. When the light turned green, the driver entered the intersection. The automatic braking system engaged without reason (there was open road ahead), bringing the car to a sudden standstill. The driver accelerated again, but this time the car went backwards into the car behind him. The driver had not shifted into reverse. So the car both slammed on the brakes, and switched the transmission into reverse, without driver input. Mercedes-Benz USA conducted an investigation and produced data showing that the car shifted into reverse while it was driving forward; they claimed this was driver error. However, the dealer (and our own experience) says it

NHTSA complaint 11686212, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
12 V battery completely drained while in operation resulting in me being stranded and requiring the vehicle to be towed.

NHTSA complaint 11716938. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The panel between the windshield and the sunroof shattered with cracks going the full width of the roof at the top and bottom of the glass panel.

NHTSA complaint 11698792. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL:CRUISE CONTROL

1,500 miles

The contact owns a 2024 Mercedes-Benz GLE450. The contact stated while driving 70 MPH with the cruise control activated, the vehicle suddenly decelerated to 15 MPH. The contact became aware that the cruise control system had changed the set speed independently. The vehicle returned to normal functionality, but the failure became a regular occurrence, with the vehicle accelerating or decelerating independently. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The contact was advised that the cruise control should not be activated. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and

NHTSA complaint 11654957, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mercedes-Benz GLE 450

Model year Complaints Recalls Deaths
2022 14 11 —
2021 15 17 —
2020 26 32 —
2016 25 11 —

Other 2024 Mercedes-Benz models

GLC 300 21 Sprinter 2500 12 C 300 11 EQE 350+ 8 GLE 350 4Matic 8

Every Mercedes-Benz on this site — 216 vehicles, 576 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst