CSR

Mercedes-Benz · NHTSA safety record

2019 Mercedes-Benz E 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

29

Complaints

3

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2019 Mercedes-Benz E 300 have filed 29 safety complaints with NHTSA between February 2019 and April 2026. The most complained-about system is the seat belts, named in 7 of them (24%). The typical failure was reported at 6,500 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 8 recalls covering this vehicle.

Recalls (8)

ELECTRICAL SYSTEM:SOFTWARE

22V365000 · May 20, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
The risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Mercedes-Benz USA, LLC · up to 242,722 vehicles across all model years covered · fixed by software update

BACK OVER PREVENTION:DISPLAY FUNCTION

22V232000 · April 8, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Mercedes-Benz USA, LLC · up to 126,443 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

21V961000 · December 13, 2021

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
The risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
The remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

Mercedes-Benz USA, LLC · up to 139 vehicles across all model years covered

COMMUNICATION

21V072000 · February 12, 2021

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
The risk
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Mercedes-Benz USA, LLC · up to 67 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

21V058000 · February 5, 2021

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
The risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Mercedes-Benz USA, LLC · up to 1,292,258 vehicles across all model years covered · fixed by software update

ELECTRICAL SYSTEM:SOFTWARE

20V449000 · July 31, 2020

The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
The risk
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
The remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

Mercedes-Benz USA, LLC. · up to 56 vehicles across all model years covered

SEAT BELTS

19V788000 · November 1, 2019

The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
The risk
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
The remedy
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

Mercedes-Benz USA, LLC. · up to 29,720 vehicles across all model years covered

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

19V540000 · July 19, 2019

The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
The risk
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.

Mercedes-Benz USA, LLC. · up to 1,957 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 29.

UNKNOWN OR OTHER 9 31%
SEAT BELTS 7 24%
ELECTRICAL SYSTEM 3 10%
ENGINE 3 10%
AIR BAGS 2 7%
BACK OVER PREVENTION 2 7%
FUEL/PROPULSION SYSTEM 2 7%
LANE DEPARTURE 2 7%
WHEELS 2 7%
COMMUNICATION 1 3%
ENGINE AND ENGINE COOLING 1 3%
STEERING 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 7.

2019 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 6,500 miles

HIT ON DRIVER'S SIDE DOOR AREA. PRESALE FAILED TO OPERATE. SEAT BELTS DID NOT RESTRAIN DRIVER OR PASSENGER. AIR BAGS DID NOT TRIGGER. DRIVER HIT STEERING WHEEL AND WAS INJURED. ENTERING INTERSECTION OF N. DRUID HILLS RD AND CLAIRMONT RD, ATLANTA, GA. MY VEHICLE WAS AT VERY LOW SPEED. OTHER VEHICLE WAS TRAVELING AT UNKNOWN SPEED. (SPEED LIMIT WAS 45 MPH.*DT AGENCY CASE NUMBER (XXX) INSURANCE POLICY (XXXXXX) DRIVER'S NUMBER (XXX) TAG NUMBER (XXXXXX) VIN (XXXXXX) DOB (XXXXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

NHTSA complaint 11290820. Filed by an owner and not verified by NHTSA or by us.

WHEELS

1 injured · crash · towed

There is no spare tire and during our drive to Las Vegas the run flat tires blew out and the tire ripped off the rim. We couldn't even travel one mile on the run flat tires. We were stuck in the hot desert for over 2 1/2 hours before the towing car came. Mercedes did not let us know that due to run flat tires there was no spare tire but unfortunately the run flats don't work and cannot be driven not even 1 mile. Our lives were in danger and thank God we had water in the 100 degree heat in the desert.

NHTSA complaint 11460199. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

As I was entering the vehicle and getting into my seat, my right ring finger became caught in the passenger-side window as it was closing. The window failed to stop or reverse upon encountering my finger, which is a critical safety function designed to prevent exactly this type of injury. Instead, the window continued to close with full force, crushing my finger and holding it trapped. The pressure was so severe that it ripped my nail and nail bed out and caused a displaced fracture.

NHTSA complaint 11732369. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

crash · towed · 1,500 miles

I DROVE IN AND PARKED BEHIND A CHILD CARE CENTER. I WAS STOPPED AND SUDDENLY THE CAR LURCHED FORWARD CRASHING THROUGH A WOOD FENCE AND WAS ONLY STOPPED BY SOME PLAYGROUND EQUIPMENT. BREAKING DID NOT STOP IT.

NHTSA complaint 11235084. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Report of Unresolved Recall Issue Dear NHTSA Team, I am writing to report an issue concerning an open safety recall on my 2019 Mercedes-Benz E300. I have received official notification that there is an active recall on this vehicle. However, when I brought the car to the Mercedes-Benz dealership in Harlingen, Texas, the dealership refused to perform the recall repair and instead attempted to charge me for it. As this is a safety matter, I wanted to bring it to your attention so that you can take any necessary steps on your end. I appreciate your assistance in ensuring that all safety recalls are properly addressed. Thank you for your time and attention. Sincerely, [XXX] INFORMATION REDACTED

NHTSA complaint 11705557, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
High pressure fuel line is weeping gas and making the cabin smell like fuel when heat is on. Smell is strong and is a safety concern.

NHTSA complaint 11704063. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I have a 2019 Mercedes E300. My backup camera is cutting out while still in reverse. There is an open saftey recall for that specific year, make and model. Campaign #2022060007. Mercedes has told me there is no open recall for my vin even though I am experiencing the same saftey issue. The Issue has been diagnosed by an independent shop. It is a software update not a part that needs to be replaced. It has not been inspected by the manufacturer, police or others. There has never been a warning light on for this issue.

NHTSA complaint 11676232. Filed by an owner and not verified by NHTSA or by us.

ENGINE
AI am getting this "P052E" code on a 2019 Mercedes E300 - malfunction with Positive Crankcase Ventilation (PCV) valve.

NHTSA complaint 11626300. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The rear backup camera failed. There are recalls on my vehicle year make and model but not my VIN number. I have the same issue as the recall.

NHTSA complaint 11617047. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mercedes-Benz E 300

Model year Complaints Recalls Deaths
2018 32 7
2017 131 16

Other 2019 Mercedes-Benz models

Every Mercedes-Benz on this site — 216 vehicles, 576 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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