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Recall · 21V058000

Mercedes-Benz USA recalled 97 models over electrical system

1,292,258

Vehicles covered

97

Models

217

Model years

February 5, 2021

Filed with NHTSA

ELECTRICAL SYSTEM:SOFTWARE

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What it can cause
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
What the dealer does
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner. This one is fixed by a software update rather than a workshop visit.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Mercedes-BenzA 2202019 to 202020192020
Mercedes-BenzAMG A352020Not published here
Mercedes-BenzAMG C432017 to 2021201720182020
Mercedes-BenzAMG C632017 to 2020Not published here
Mercedes-BenzAMG CLA352020 to 2021Not published here
Mercedes-BenzAMG CLA452017 to 2021Not published here
Mercedes-BenzAMG CLS532019 to 2020Not published here
Mercedes-BenzAMG CLS632017 to 2018Not published here
Mercedes-BenzAMG E432017 to 2018Not published here
Mercedes-BenzAMG E532019 to 2021Not published here
Mercedes-BenzAMG E632018 to 2021Not published here
Mercedes-BenzAMG G632017 to 2020Not published here
Mercedes-BenzAMG G652017 to 2018Not published here
Mercedes-BenzAMG GLA352021Not published here
Mercedes-BenzAMG GLA452017 to 2021Not published here
Mercedes-BenzAMG GLB352021Not published here
Mercedes-BenzAMG GLC432017 to 2021Not published here
Mercedes-BenzAMG GLC632018 to 2021Not published here
Mercedes-BenzAMG GLE432017 to 201920182019
Mercedes-BenzAMG GLE5320212021
Mercedes-BenzAMG GLE632017 to 2021Not published here
Mercedes-BenzAMG GLS632017 to 2021Not published here
Mercedes-BenzAMG GT2017 to 2020Not published here
Mercedes-BenzAMG GT C2018 to 2020Not published here
Mercedes-BenzAMG GT R2018 to 2020Not published here
Mercedes-BenzAMG GT S2017 to 2019Not published here
Mercedes-BenzAMG GT432021Not published here
Mercedes-BenzAMG GT532019 to 2021Not published here
Mercedes-BenzAMG GT632019 to 2021Not published here
Mercedes-BenzAMG S632017 to 2021Not published here
Mercedes-BenzAMG S652018 to 2019Not published here
Mercedes-BenzAMG SL632018 to 2020Not published here
Mercedes-BenzAMG SL652017 to 2018Not published here
Mercedes-BenzAMG SLC 432019Not published here
Mercedes-BenzAMG SLC432020Not published here
Mercedes-BenzB250E2017Not published here
Mercedes-BenzC 3002018 to 20212018201920202021
Mercedes-BenzC 350 E2018 to 2020Not published here
Mercedes-BenzC3002016 to 20172016
Mercedes-BenzC350E2017Not published here
Mercedes-BenzCLA 2502018 to 2021201820192020
Mercedes-BenzCLA2502016 to 201720162017
Mercedes-BenzCLS 4502019 to 20212019
Mercedes-BenzCLS 5502018Not published here
Mercedes-BenzCLS5502017Not published here
Mercedes-BenzE 3002018 to 201920182019
Mercedes-BenzE 3502020 to 202120202021
Mercedes-BenzE 350 E2021Not published here
Mercedes-BenzE 40020182018
Mercedes-BenzE 4502019 to 202120192020
Mercedes-BenzE30020172017
Mercedes-BenzE40020172017
Mercedes-BenzE5502017Not published here
Mercedes-BenzG 5502019 to 2020Not published here
Mercedes-BenzG5502017 to 2018Not published here
Mercedes-BenzGLA 2502017 to 202120172018201920202021
Mercedes-BenzGLB 2502020 to 202120202021
Mercedes-BenzGLC 3002018 to 20212018201920202021
Mercedes-BenzGLC 3502018 to 2020Not published here
Mercedes-BenzGLC3002016 to 201720162017
Mercedes-BenzGLE 3502018 to 2021201820202021
Mercedes-BenzGLE 350 E2021Not published here
Mercedes-BenzGLE 4002018 to 2019Not published here
Mercedes-BenzGLE 4502020 to 202120202021
Mercedes-BenzGLE 550 E2018Not published here
Mercedes-BenzGLE 5802020Not published here
Mercedes-BenzGLE35020172017
Mercedes-BenzGLE4002017Not published here
Mercedes-BenzGLE550E2017Not published here
Mercedes-BenzGLS 4502018 and 202020182020
Mercedes-BenzGLS 5502018 to 2019Not published here
Mercedes-BenzGLS 5802020Not published here
Mercedes-BenzGLS4502017, 2019 and 202120172021
Mercedes-BenzGLS5502017Not published here
Mercedes-BenzGLS5802021Not published here
Mercedes-BenzS 4502018 to 2020Not published here
Mercedes-BenzS 5602020 to 2021Not published here
Mercedes-BenzS 560 E2019 to 2020Not published here
Mercedes-BenzS55020172017
Mercedes-BenzS550E2017Not published here
Mercedes-BenzS5602018 to 20192018
Mercedes-BenzS6002017Not published here
Mercedes-BenzS65 AMG2017Not published here
Mercedes-BenzS6502017Not published here
Mercedes-BenzSL 4502018 to 2020Not published here
Mercedes-BenzSL 5502018 to 2020Not published here
Mercedes-BenzSL4502017Not published here
Mercedes-BenzSL5502017Not published here
Mercedes-BenzSL632017Not published here
Mercedes-BenzSLC 3002018 to 2020Not published here
Mercedes-BenzSLC 43 AMG2017 to 2018Not published here
Mercedes-BenzSLC3002017Not published here
Mercedes-MaybachGLS 6002021Not published here
Mercedes-MaybachS 5602018 to 2020Not published here
Mercedes-MaybachS 6502019 to 2020Not published here
Mercedes-MaybachS5502017Not published here
Mercedes-MaybachS6002017Not published here

How this campaign compares

At 1,292,258 vehicles this is a bigger campaign than 99% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2016 to 2021, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.

Mercedes-Benz vehicles have been recalled over the electrical system 26 times before this, most recently in December 2020 as 20V776000. That is not evidence the earlier repair failed.

This site holds the complaint record for 82 of the 217 model years the campaign names. Their owners have filed 2,656 complaints with NHTSA, 572 of them before this campaign was filed. 467 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2016, 4 years before this filing.

The vehicles on this campaign carry 110 other recalls published here, the newest being: 26V481000 (latches/locks/linkages), 25V023000 (tires), 24V724000 (electrical system), 24V659000 (latches/locks/linkages).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Check a VINSee the latest recalls Every Mercedes-Benz USA recall

Filed by Mercedes-Benz USA, LLC with NHTSA on February 5, 2021 as campaign 21V058000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-02-05.
Independent developer and analyst