Recall · 22V232000
Mercedes-Benz USA recalled 30 models over back over prevention
126,443
Vehicles covered
30
Models
48
Model years
April 8, 2022
Filed with NHTSA
BACK OVER PREVENTION:DISPLAY FUNCTION
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- What the dealer does
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-Benz A 220 | 2019 to 2020 | 20192020 |
| Mercedes-Benz AMG A35 | 2020 | Not published here |
| Mercedes-Benz AMG C43 | 2019 to 2021 | 2020 |
| Mercedes-Benz AMG C63 | 2019 to 2021 | Not published here |
| Mercedes-Benz AMG C63 S | 2019 to 2021 | Not published here |
| Mercedes-Benz AMG CLA35 | 2020 to 2021 | Not published here |
| Mercedes-Benz AMG CLA45 | 2020 to 2021 | Not published here |
| Mercedes-Benz AMG CLS53 | 2019 to 2020 | Not published here |
| Mercedes-Benz AMG E53 | 2019 to 2020 | Not published here |
| Mercedes-Benz AMG GLA35 | 2021 | Not published here |
| Mercedes-Benz AMG GLA45 | 2021 | Not published here |
| Mercedes-Benz AMG GLB35 | 2021 | Not published here |
| Mercedes-Benz AMG GLC43 | 2020 | Not published here |
| Mercedes-Benz AMG GLC63 | 2020 | Not published here |
| Mercedes-Benz AMG GLC63 S | 2020 | Not published here |
| Mercedes-Benz C 300 | 2019 to 2021 | 201920202021 |
| Mercedes-Benz C 350 E | 2020 | Not published here |
| Mercedes-Benz CLA 250 | 2020 | 2020 |
| Mercedes-Benz CLS 450 | 2019 to 2020 | 2019 |
| Mercedes-Benz E 300 | 2019 | 2019 |
| Mercedes-Benz E 350 | 2020 to 2021 | 20202021 |
| Mercedes-Benz E 400 | 2018 | 2018 |
| Mercedes-Benz E 450 | 2019 to 2021 | 20192020 |
| Mercedes-Benz GLA 250 | 2021 | 2021 |
| Mercedes-Benz GLB 250 | 2020 to 2021 | 20202021 |
| Mercedes-Benz GLC 300 | 2020 | 2020 |
| Mercedes-Benz GLC 350 E | 2020 | Not published here |
| Mercedes-Benz GLE 350 | 2020 | 2020 |
| Mercedes-Benz GLE 450 | 2020 | 2020 |
| Mercedes-Benz GLS 450 | 2020 | 2020 |
How this campaign compares
At 126,443 vehicles this is a bigger campaign than 93% of the 15,797 vehicle recalls with a published size filed from 1995 up to this one. The middle campaign among them covers 480. It covers model years 2018 to 2021, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the back over prevention 5 times before this, most recently in February 2022 as 22V099000. That is not evidence the earlier repair failed.
This site holds the complaint record for 28 of the 48 model years the campaign names. Their owners have filed 702 complaints with NHTSA, 191 of them before this campaign was filed. 52 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in June 2018, 3 years before this filing.
The vehicles on this campaign carry 82 other recalls published here, the newest being: 26V481000 (latches/locks/linkages), 25V023000 (tires), 24V445000 (electrical system), 24V207000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on April 8, 2022 as campaign 22V232000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2022-04-08.
Independent developer and analyst