CSR

Mercedes-Benz · NHTSA safety record

2021 Mercedes-Benz S 580

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

32

Complaints

2

Crashes

0

Fires

3

Injuries

1

Deaths

Owners of the 2021 Mercedes-Benz S 580 have filed 32 safety complaints with NHTSA between July 2021 and May 2026. The most complained-about system is the electrical system, named in 10 of them (31%). The typical failure was reported at 2,097 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 16 recalls covering this vehicle.

Recalls (16)

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

25V116000 · February 24, 2025

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
The risk
A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.

Mercedes-Benz USA, LLC · up to 20,339 vehicles across all model years covered

COMMUNICATION: AUTO CRASH NOTIFICATION

24V807000 · October 25, 2024

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
The risk
A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
The remedy
Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.

Mercedes-Benz USA, LLC · up to 21 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

24V704000 · September 20, 2024

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
The risk
An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
The remedy
Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.

Mercedes-Benz USA, LLC · up to 27,190 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V445000 · June 26, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Mercedes-Benz USA, LLC · up to 143,551 vehicles across all model years covered

STRUCTURE:FRAME AND MEMBERS

23V200000 · March 24, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S580 and S580 vehicles. The bulkhead that separates the engine compartment from the passenger compartment may not have been properly sealed, causing water to drain into the passenger compartment. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, disabling safety features, including seat belt tightening and seat adjustments (PreSafe system).
The risk
Disabled safety features, including seat belt tightening and seat adjustments, can increase the risk of injury in a crash.
The remedy
Dealers will repair the bulkhead front wall sealing, free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023040009.

Mercedes-Benz USA, LLC · up to 6 vehicles across all model years covered

VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY

23V098000 · February 17, 2023

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.
The risk
A detached glass panel may become a road hazard, increasing the risk of a crash.
The remedy
Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023020008.

Mercedes-Benz USA, LLC · up to 1 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

22V493000 · July 11, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.

Mercedes-Benz USA, LLC · up to 8,530 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

22V365000 · May 20, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
The risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Mercedes-Benz USA, LLC · up to 242,722 vehicles across all model years covered · fixed by software update

STEERING:COLUMN

22V214000 · April 1, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.
The risk
Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.
The remedy
Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.

Mercedes-Benz USA, LLC · up to 4 vehicles across all model years covered

STEERING: STEERING WHEEL/HANDLE BAR

22V189000 · March 25, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
The risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
The remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Mercedes-Benz USA, LLC · up to 8,396 vehicles across all model years covered

EXTERIOR LIGHTING:BACK UP LIGHTS

22V167000 · March 18, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
The risk
Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
The remedy
Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.

Mercedes-Benz USA, LLC · up to 9,156 vehicles across all model years covered

AIR BAGS:CRITICAL FASTENERS

22V124000 · March 4, 2022

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic vehicles. The air bag control unit may be improperly secured and may result in an unintentional air bag or seat belt deployment, or an improper deployment in the event of a crash.
The risk
Unintentional or improper deployment of air bags and/or seat belts can increase the risk of a crash or injury.
The remedy
Dealers will inspect and tighten the air bag control unit fastening nuts, as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-637-6372. MBUSA's number for this recall is 2022030024.

Mercedes-Benz USA, LLC · up to 14 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

21V931000 · November 29, 2021

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
The risk
Driver distraction can increase the risk of a crash.
The remedy
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 227 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

21V843000 · October 29, 2021

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 and Maybach S580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.
The risk
An engine stall can increase the risk of a crash.
The remedy
Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 8,669 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

21V789000 · October 11, 2021

The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The remedy
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 1,311 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

21V704000 · September 10, 2021

The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.
The risk
An engine stall increases the risk of a crash.
The remedy
Dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge. Owner letters were mailed October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 7 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 32.

ELECTRICAL SYSTEM 10 31%
WHEELS 6 19%
FORWARD COLLISION AVOIDANCE 5 16%
ENGINE AND ENGINE COOLING 4 13%
UNKNOWN OR OTHER 4 13%
ENGINE 3 9%
LANE DEPARTURE 3 9%
SERVICE BRAKES 3 9%
VEHICLE SPEED CONTROL 3 9%
COMMUNICATION 2 6%
EXTERIOR LIGHTING 2 6%
POWER TRAIN 2 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 7.

2021 2022 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

1 death · 1 injured

UNKNOWN

NHTSA complaint 11426542. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL:CRUISE CONTROL

1 injured · crash · towed · 976 miles

The contact owns a 2021 Mercedes-Benz S580. The contact stated while driving at 60 MPH, the contact pressed a button on the steering wheel to engage the cruise control function on the vehicle. The contact stated when driving past a mileage sign stating 40 MPH, the vehicle suddenly reduce in speed to 40 MPH, while the contact was on the highway in the fast lane. The contact was able to move the vehicle over to the side of the road waited a few minutes took off the cruise control function and reapplied it back on and continued to drive the vehicle again. After a few minutes when the contact was exiting off the highway and the contact drove past a sign that said 60 MPH when suddenly the

NHTSA complaint 11442018, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured

Driving on highway at about 50 mph when the brakes suddenly slammed on and brought car to a sudden, near stop. The stop was so sudden our seatbelts engaged and we thought we were struck in the rear by another car. Electrical module issues that cause battery to drain while vehicle is turned off have been ongoing since I purchased the car in October, 2021. Car has been in for service related to this problem 6 times and for over 60 days.

NHTSA complaint 11501439. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 1,194 miles

The contact owns a 2021 Mercedes-Benz S580. The contact stated while driving approximately 5 MPH, the brakes failed to function as needed while the brake pedal was being depressed. The failure resulted in a crash. There were no injuries sustained. The contact stated that the accident occurred due to the failure in the braking system as well as the intelligent driving feature. The contact stated that the vehicle inadvertently shutoff and restarted without driving input. The brake assist feature did not engage because the driver was already actively depressing the brake pedal. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was test-driven

NHTSA complaint 11444036, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The vehicle lost acceleration and the check engine light came on. I took the vehicle to Mercedes dealership. They quoted that the Camtronic actuator has failed and needs to be replaced. Cost $9000. I have now seen online a recall for 2021 mercedes s580's for CAMTRONIC actuator failure issue. However- my VIN is not included in the recall. Please advise what I should do.

NHTSA complaint 11736544. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
False warning message for right taillights/brake lights/signal light in rear lamp.

NHTSA complaint 11720070. Filed by an owner and not verified by NHTSA or by us.

WHEELS
Three wheels had rim a total of eight cracks that lead to one tire unable to hold air. Loss of air in tire can lead to crash. Mercedes service inspected car after first crack was noticed by Discount Tire when they diagnosed deflation in tire. Mercedes service reported that two additional wheel rims were cracked. Discount Tire subsequently determined a total of eight cracks and took pictures. Mercedes service representative stated that initial OEM wheels on 2021 S Class were weak and frequently failed. Service manager said they have had cracks during test drives from simply riding over a metal plate on the road. Car was bought used with 22k miles and driven only 3k miles by me at time of

NHTSA complaint 11710678, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Car was in for recall Dec 7,2025 to Mercedes Benz of Rockville Centre service 110 Graham Avenue Hempstead Ny they are having difficulties with the recall it is now Dec 30, 2025 still not repaired they told me it was a parts problem they ordered parts twice now they are saying it might be a software problem they are not sure they do not know when i will get my vehicle back they dont even know the reason why its not taking the recall

NHTSA complaint 11708011. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Adaptive High Beam Assist function on vehicle with Multibeam LED headlights with Digital Light System fail to detect ambient lighting properly. Consequently hi-beam lights operate erratically and unpredictably, switching between high and low beams too frequently. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11688590. Filed by an owner and not verified by NHTSA or by us.

WHEELS
Excessive Tire failure on "AMG" 21 inch wheel and tires. Pirelli tires have replaced 4 tires in four months. cracks in side wall bubbling.

NHTSA complaint 11669111. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mercedes-Benz S 580

Model year Complaints Recalls Deaths
2022 24 6

Other 2021 Mercedes-Benz models

Every Mercedes-Benz on this site — 216 vehicles, 576 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
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