CSR

Recall · 21V789000

Mercedes-Benz USA recalled 2 models over air bags

1,311

Vehicles covered

2

Models

2

Model years

October 11, 2021

Filed with NHTSA

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
What it can cause
A deactivated passenger air bag increases the risk of injury during a crash.
What the dealer does
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Mercedes-BenzS5002021Not published here
Mercedes-BenzS5802021Not published here

How this campaign compares

At 1,311 vehicles this is a bigger campaign than 61% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.

Mercedes-Benz vehicles have been recalled over the air bags 42 times before this, most recently in October 2021 as 21V771000. That is not evidence the earlier repair failed.

This site holds the complaint record for 1 of the 2 model years the campaign names. Their owners have filed 33 complaints with NHTSA, 2 of them before this campaign was filed.

The vehicles on this campaign carry 15 other recalls published here, the newest being: 25V116000 (service brakes, hydraulic), 24V807000 (communication), 24V704000 (engine and engine cooling), 23V445000 (fuel system, gasoline).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Mercedes-Benz USA, LLC with NHTSA on October 11, 2021 as campaign 21V789000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-10-11.
Independent developer and analyst