Recall · 24V704000
Mercedes-Benz USA recalled 2 models over engine and engine cooling
27,190
Vehicles covered
2
Models
6
Model years
September 20, 2024
Filed with NHTSA
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
- What it can cause
- An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
- What the dealer does
- Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 27,190 vehicles this is a bigger campaign than 85% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2023, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the engine and engine cooling 10 times before this, most recently in October 2021 as 21V843000. That is not evidence the earlier repair failed.
This site holds the complaint record for 3 of the 6 model years the campaign names. Their owners have filed 63 complaints with NHTSA, 36 of them before this campaign was filed. 6 of those name the engine and engine cooling, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in July 2021, 3 years before this filing.
The vehicles on this campaign carry 21 other recalls published here, the newest being: 25V116000 (service brakes, hydraulic), 24V807000 (communication), 24V115000 (electrical system), 23V880000 (fuel system, gasoline).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on September 20, 2024 as campaign 24V704000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-09-20.
Independent developer and analyst