CSR

Recall · 23V880000

Mercedes-Benz USA recalled 28 models over fuel system, gasoline

79,676

Vehicles covered

28

Models

59

Model years

December 21, 2023

Filed with NHTSA

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
What it can cause
A loss of drive power can increase the risk of a crash.
What the dealer does
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Mercedes-BenzAMG C432023Not published here
Mercedes-BenzAMG E532021 to 2023Not published here
Mercedes-BenzAMG E632021 to 2023Not published here
Mercedes-BenzAMG G632022 to 2023Not published here
Mercedes-BenzAMG GLC432023Not published here
Mercedes-BenzAMG GLE532022 to 20242022
Mercedes-BenzAMG GLE632022 to 2024Not published here
Mercedes-BenzAMG GLS632022 to 2023Not published here
Mercedes-BenzAMG GT432021 to 2023Not published here
Mercedes-BenzAMG GT532022 to 2023Not published here
Mercedes-BenzAMG GT632023Not published here
Mercedes-BenzAMG SL432023Not published here
Mercedes-BenzAMG SL552022 to 2023Not published here
Mercedes-BenzAMG SL632022 to 2023Not published here
Mercedes-BenzC 3002022 to 2024202220232024
Mercedes-BenzE 3502022 to 20232022
Mercedes-BenzE 4502022 to 202320222023
Mercedes-BenzG 5502022 to 2023Not published here
Mercedes-BenzGLC 30020232023
Mercedes-BenzGLE 3502021 to 2023202120222023
Mercedes-BenzGLE 4502022 to 202420222024
Mercedes-BenzGLE 5802022 to 2023Not published here
Mercedes-BenzGLS 4502022 to 2023Not published here
Mercedes-BenzGLS 5802022 to 2023Not published here
Mercedes-BenzS 5002022 to 20232022
Mercedes-BenzS 5802022 to 20232022
Mercedes-MaybachGLS 6002022 to 2023Not published here
Mercedes-MaybachS 5802022 to 2023Not published here

How this campaign compares

At 79,676 vehicles this is a bigger campaign than 91% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2024, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.

Mercedes-Benz vehicles have been recalled over the fuel system, gasoline 16 times before this, most recently in June 2023 as 23V445000. That is not evidence the earlier repair failed.

This site holds the complaint record for 20 of the 59 model years the campaign names. Their owners have filed 358 complaints with NHTSA, 127 of them before this campaign was filed. 19 of those name the fuel system, gasoline, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2020, 3 years before this filing.

The vehicles on this campaign carry 62 other recalls published here, the newest being: 26V481000 (latches/locks/linkages), 25V533000 (steering), 25V365000 (exterior lighting), 25V379000 (structure).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Mercedes-Benz USA, LLC with NHTSA on December 21, 2023 as campaign 23V880000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2023-12-21.
Independent developer and analyst