2023 Mercedes-Benz EQE 350 4Matic

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

The risk

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

The remedy

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Mercedes-Benz USA, LLC · up to 3,749 vehicles across all model years covered

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

The risk

An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

The remedy

Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

Mercedes-Benz USA, LLC · up to 443 vehicles across all model years covered

crash · 23,000 miles

The contact owns a 2023 Mercedes-Benz EQE 350 4MATIC. The contact stated that while attempting to park the vehicle inside garage, the vehicle independently accelerated. The brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle drove through the garage and crashed into the washer and dryer and entered the family room before stopping. The contact stated that the air bags did not deploy. A Police report was filed. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 23,000.

NHTSA complaint 11774005. Filed by an owner and not verified by NHTSA or by us.

When entering the vehicle, I have to raise my right hand and clear the armrest area to place the handbag onto the passenger side. As the result, the hand tended to hit the edge of protruded sunroof center console, resulting in repeated laceration to the hand. Three incidents had occurred over the three months I owned the vehicle so far.

NHTSA complaint 11772522. Filed by an owner and not verified by NHTSA or by us.

Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input or any road obstruction, nearly causing multiple catastrophic rear-end collisions with semi-trucks and buses. Conversely, the vehicle experiences sudden unintended acceleration; during one severe city street incident, the vehicle unexpectedly accelerated from 40 MPH to 60 MPH while the driver was …

NHTSA complaint 11742216, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input or any road obstruction, nearly causing multiple catastrophic rear-end collisions with semi-trucks and buses. Conversely, the vehicle experiences sudden unintended acceleration; during one severe city street incident, the vehicle unexpectedly accelerated from 40 MPH to 60 MPH while the driver was …

NHTSA complaint 11742218, quoted in part. Filed by an owner and not verified by NHTSA or by us.

1. March 11th: First Incident was when crossing a railroad crossing in [XXX] ~2:00pm the car suddenly braked and seatbelts tightened very strongly and immediately stopped, Automatic braking was engaged. There was a car Behind me and barely was able to brake and avoid rear ending me. We took it to dealer in Fremont (mb of fremont) a service advisor checked the car and drove it for a while (Joe Defraeitas) they were not able to find any issue and sent us back. asking us to bring it back if it happens again. my speed was between 30-40mph. I don't remember if there was lights flashing warning or not. all I remember it suddenly halted and stopped and I was really scrared. 2. March 17th at a very …

NHTSA complaint 11730020, quoted in part. Filed by an owner and not verified by NHTSA or by us.

While driving down the highway late at night, with no other cars around, the panoramic sunroof exploded, throwing shattered glass everywhere. The window was not hit by an object and had no previous damage. Shattered flying glass while moving at highway speeds caused a momentary loss of control.

NHTSA complaint 11729549. Filed by an owner and not verified by NHTSA or by us.