CSR

Newmar · NHTSA safety record

2021 Newmar BAY Star

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 11 safety complaints about the 2021 Newmar BAY Star with the US government. Of those, no death is recorded. 6 recall campaigns are open against it.

The most complained-about system is forward collision avoidance, named in 3 complaints, 27% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2021 to August 2026 · How this is counted

What is on file

11 complaints on file

11

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FORWARD COLLISION AVOIDANCE 3 · 27%
SERVICE BRAKES 3 · 27%
UNKNOWN OR OTHER 3 · 27%
WHEELS 3 · 27%
ELECTRICAL SYSTEM 1 · 9%
EQUIPMENT 1 · 9%
FUEL SYSTEM, OTHER 1 · 9%
FUEL/PROPULSION SYSTEM 1 · 9%
POWER TRAIN 1 · 9%
SERVICE BRAKES, AIR 1 · 9%
STRUCTURE 1 · 9%
SUSPENSION 1 · 9%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 11.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 5.

8 6 4 2
21 22 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2021 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2021 Newmar BAY Star. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

6 on file

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

26V108000 · February 24, 2026

The defect
Newmar Corporation (Newmar) is recalling certain 2018-2026 Bay Star and Bay Star Sport motorhomes. The hood stops mounting adhesive may fail, which can allow the hood stop to detach while the vehicle is in transit.
The risk
Hood stops that detach can become a road hazard, increasing the risk of a crash or injury.
The remedy
Dealers will inspect and reinstall the hood stop brackets, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 627 RSB.

Newmar Corporation · up to 3,582 vehicles across all model years covered

SEAT BELTS:REAR/OTHER:ANCHORAGE

23V469000 · July 7, 2023

The defect
Newmar Corporation (Newmar) is recalling certain 2019-2023 Bay Star, 2020-2023 Bay Star Sport, and 2022-2023 Super Star motorhomes. The seat belt brackets for the dinette seat belts were modified to avoid interference with the vehicle slide-out rollers in the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat belt Assembly Anchorages" and 207, "Seating Systems."
The risk
Modified seat belt mounting brackets can fail to properly restrain an occupant in a crash, increasing the risk of injury.
The remedy
Dealers will replace the seat belt mounting brackets, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 604RSB.

Newmar Corporation · up to 372 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

23V138000 · March 2, 2023

The defect
Newmar Corporation (Newmar) is recalling certain 2021-2023 Bay Star, 2023 Bay Star Sport and Canyon Star motorhomes. The entry door latch may fail and not allow entry or exit.
The risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The remedy
Dealers will inspect and replace the door latch, as necessary, free of charge. Owner notification letters were be mailed April 28, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 597R.

Newmar Corporation · up to 151 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

22V584000 · August 4, 2022

The defect
Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.
The risk
A propane leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed on September 30, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.

Newmar Corporation · up to 1,060 vehicles across all model years covered

SEATS

22V234000 · April 11, 2022

The defect
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
The risk
A short circuit increases the risk of a fire.
The remedy
Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.

Newmar Corporation · up to 4,961 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

21V571000 · July 27, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
The risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.

Newmar Corporation · up to 4,106 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

EQUIPMENT

20,000 miles

The contact owns a 2021 Newmar Bay Star RV built on a 2020 Ford F-53 Chassis. The contact stated that after parking the RV, there was an abnormal propane odor outside the vehicle coming from the storage tank. The contact stated that after turning the propane fuel regulator off, the odor was no longer present. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 22V584000 (EQUIPMENT). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 20,000.

NHTSA complaint 11757454. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
When opening my hood, one of the hood hinges came loose from the hood. It appears to be epoxied on from the factory. I called factory support and was told to take it to their authorized repair shop at my expense. The risks of these hoods only being secured to the vehicles posses a huge safety risk to the driver and other vehicles. It could break loose and fly off the vehicle while driving down the interstate.

NHTSA complaint 11666322. Filed by an owner and not verified by NHTSA or by us.

WHEELS
Wheel bearings and hubs failed on both front wheels of our RV. Our current mileage is 38500. According to maintenance service is not required on the bearings until 60,000 miles. At that time bearings are to be regreased. At 150,000 miles bearings are to be replaced. The mechanic that did the repair work informed us that we were lucky the front passenger wheel didn't fall off. I understand that the Ford F53 chassis has encountered this wheel bearing issue. We have filed a complaint with Ford with pictures and detailed information of the work that was done to both of the front wheels. The only indication we had of this issue was intermittent vibration in the front end (as if you were riding

NHTSA complaint 11662658, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS
The factory installed tire pressure monitoring system does not work properly-even after a performed recall. The tpms system usually shows all tire pressures properly after initial start up and driving and then after a period of time it will start losing tire pressure signals from one to all tires and does not give any alarm or notification that this is happening. Additionally, it will also give over temperature and over pressure alarms at various times as well even though a back up tpms system that I installed indicates that there is no issue. You have to acknowledge the alarm or it will keep going off and then it will reoccur at subsequent random times. I consider this an important safety

NHTSA complaint 11576203, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Anti-Skid light on, Hill Start Assist Not Available Light on and Cruise Control inoperable. Come to a stop, turn engine off. Restart engine, Anti-Skid light still on, drive away and within 100 yards Skid light will turn off and cruise control will work. Within 5 miles Anti- Skid light back on and cruise control cuts out. Repeat procedure again. Same results. At times, no problem for 150 miles. At times, light will not shut off. This is a serious problem as anti lock braking might be affected in wet conditions, also no cruise control and no Anti skid available.

NHTSA complaint 11470667. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My dual pane windows are delaminating causing foggy windows. All windows seem to be defective accept front windshield.

NHTSA complaint 11462529. Filed by an owner and not verified by NHTSA or by us.

Compare

Every Newmar on this site — 4 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst