CSR

Acura · NHTSA safety record

2023 Acura Integra

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 208 safety complaints about the 2023 Acura Integra with the US government. Of those, 5 describe a crash, 3 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the steering and the hydraulic brakes.

The most complained-about system is the steering, named in 189 complaints, 91% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers December 2022 to September 2026 · How this is counted

What is on file

208 complaints on file

208

Complaints

5

Describe a crash

0

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STEERING 189 · 91%
LANE DEPARTURE 12 · 6%
UNKNOWN OR OTHER 8 · 4%
ENGINE 5 · 2%
ELECTRICAL SYSTEM 4 · 2%
FORWARD COLLISION AVOIDANCE 4 · 2%
POWER TRAIN 3 · 1%
SEAT BELTS 3 · 1%
SERVICE BRAKES 3 · 1%
AIR BAGS 2 · 1%
STRUCTURE 1 · 0%
WHEELS 1 · 0%
0 77 154

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 208.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 103.

112 84 56 28
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Acura INTEGRA, and it is a separate question from what owners report going wrong later.

Test 5 HB FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 9.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V430000 · June 15, 2023

The defect
Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an unexpected increase in brake pedal travel.
The risk
Unintended vehicle movement or an unexpected increase in brake pedal travel can increase the risk of a crash or injury.
The remedy
Dealers will replace the VSA modulator, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are OEJ, XEK, AEY, XEX and OEW.

Honda (American Honda Motor Co.) · up to 386 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Momentary Increased Steering Effort

EA23003

Closed engineering analysis · opened November 29, 2023 · closed January 28, 2025 · led to recall 24V744

the steering

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

UNKNOWN Accident involving direct hit to driver side door with no air bag deployment. Body shop estimator stated no codes were recorded, which is not normal. Also stated that seat belts did not lock, also not normal.

NHTSA complaint 11564751. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · towed

A drunk driver ran into the back of my car as soon as the light turned green. I just release my break and h9t hit going about 70mph. The airbags never went off at such a great impact. The car was totaled.

NHTSA complaint 11617413. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash · towed · 16,700 miles

The contact owns a 2023 Acura Integra. The contact stated that while driving on a ramp at approximately 30-35 MPH, while turning to the right, the steering wheel continued turning a complete 360 degrees, causing the contact to lose control of the vehicle and crash into a nearby wall. The air bags did not deploy. The vehicle was towed to the dealer where the cause of the failure was not determined. The vehicle received structural body repairs and the worm gear spring was replaced. The contact learned that the VIN was included in NHTSA Campaign Number: 24V744000 (Steering) after the repair. The contact mentioned that the vehicle prior to the crash experienced a sticky steering wheel. There

NHTSA complaint 11619255, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash · towed

In December 2024, I brought my 2023 Acura Integra to the local Acura dealership to address a recall related to a steering gear manufacturing defect, as well as to perform an oil change. The service department at Acura efficiently completed the work on my vehicle in one hour. On December 24, 2024, while operating the vehicle, the dashboard lights illuminated, and the steering wheel abruptly veered to the left, leading to a collision with large stationary rocks (boulders) alongside the road. The vehicle was required to be towed to a collision repair facility. The insurance claim has been submitted, and a police report has been filed. The collision shop performed a thorough inspection of the

NHTSA complaint 11647953, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Failed Recall Remedy / Recurring Safety Defect: Electronic Power Steering BindingMy vehicle previously underwent the official manufacturer remedy for NHTSA Safety Recall Campaign 24V744 (Acura steering gearbox defect). The recall is marked as "Completed" on my VIN.Despite the remedy being performed, the dangerous safety defect has fully returned. While driving at highway speeds, the electronic power steering (EPS) exhibits a severe "sticky" and "notchy" sensation. The steering wheel momentarily catches, binds, and resists minor steering inputs, requiring excessive physical force to break the steering free, which results in sudden, dangerous overcorrections.When I returned the vehicle to an

NHTSA complaint 11765510, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
VEHICLE & TRANSACTION DETAILS Vehicle: 2023 Acura Integra | VIN: [XXX] Purchaser: [XXX] | Authorized Rep: [XXX] Selling Dealer: Carvana, LLC | Delivery Date: XXX STATEMENT OF SAFETY HAZARD & DEFECT I am filing a formal vehicle safety complaint against Carvana, LLC for delivering a passenger vehicle in an unroadworthy, dangerous condition. On XXX, Carvana delivered the 2023 Acura Integra (VIN: [XXX]). Immediate post-delivery inspection by an authorized repair facility confirmed the vehicle was delivered with four severely worn, defective tires measuring below legal safety thresholds, along with a severe alignment defect. IMPACT ON VEHICLE CONTROL & PUBLIC SAFETY Delivering a vehicle with

NHTSA complaint 11759575, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash

Steering was sticky, shifty and driver could not recover resulting in loss of control and impact into an electrical pole and total loss of vehicle. Manufacturer and insurance are set to inspect vehicle. Police reported driver at fault as they did not have the mechanical / technical expertise / evidence to determine cause of accident when the recall notice was brought to their attention.

NHTSA complaint 11734652. Filed by an owner and not verified by NHTSA or by us.

STEERING
The sticky steering issue has returned even after the initial recall repair. Instead of replacing the entire steering rack, they only applied a temporary fix with grease the first time. The steering wheel stickiness comes and goes, which makes it even more frustrating and unpredictable. At times, the steering wheel even locks up during turns at speeds of 45+ mph, especially on highways and ramps, which is extremely concerning and unsafe. I brought the car back to the dealership, but they were unable to replicate the issue, so no repairs were made leaving me stuck without a solution. I’ve continued driving like this, and now at nearly 65,000 miles, the problem is worse than ever. Overall,

NHTSA complaint 11731851, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1. On multiple occasions, the adaptive cruise control has slammed the brakes at freeway speeds with no vehicles in front or next to me. The dashboard display showing vehicles in proximity indicated no new vehicles were sensed during these incidents (meaning the automatic braking was randomly triggered with no visual or audible warning). On one occasion at night, I was in the left lane of the freeway at going 75mph when this system slammed the brakes, slowing me to almost 40mph, causing the car behind me to have to swerve into the left shoulder to avoid rear-ending me. 2. The lane-keeping assistance will randomly start steering the car towards the edge of the lane. Sometimes it will actually

NHTSA complaint 11727365, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My car’s amplifier died. Now they’re trying to charge me like $2,000. I check online. Other people reported the same complaint coming with heavy price to fix it. Plus if they did replace the amplifier, it’s not granted that it won’t died in 1-3 years again.

NHTSA complaint 11714714. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Acura Integra

Model year Complaints Recalls Deaths
2025 9 1 —
2024 63 3 —

Other 2023 Acura models

MDX 39 RDX 23 TLX 11 TLX Type S 8

Complaints on file, same model year.

Every Acura on this site — 73 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst