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Dodge · NHTSA safety record

2023 Dodge Durango

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

27

Complaints

2

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2023 Dodge Durango have filed 27 safety complaints with NHTSA between October 2024 and July 2026. The most complained-about system is the exterior lighting, named in 9 of them (33%). The typical failure was reported at 55,000 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

23V640000 · September 18, 2023

The defect
Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
The risk
A sudden loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.

Chrysler (FCA US, LLC) · up to 125 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 27.

EXTERIOR LIGHTING 9 33%
POWER TRAIN 8 30%
ELECTRICAL SYSTEM 6 22%
ENGINE 5 19%
AIR BAGS 3 11%
FUEL/PROPULSION SYSTEM 3 11%
FORWARD COLLISION AVOIDANCE 2 7%
VEHICLE SPEED CONTROL 2 7%
FUEL SYSTEM, GASOLINE 1 4%
SERVICE BRAKES 1 4%
STRUCTURE 1 4%
UNKNOWN OR OTHER 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 13.

2024 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

A light was coming on and off shortly after my husband and I purchase the vehicle from Landers in covington tn. On 10/24/24 I showed the manger of store AJ. And he advise me to make sure I address this with the service department. Misty was the lady that did my oil change and tire rotation that day. I showed her the picture, she couldn't tell me what it meant, but she started that it was probably a dirty sensor. My husband was involved in a car accident on [XXX]. He left the road way due to a deer striking a light pole. Our biggest concern is when he first hit a driveway culvert the emergency breaking did not engage and after striking the light pole. Not one air bag deploy, which could have

NHTSA complaint 11660838, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING

1 injured

Story: This happened to both of my children [XXX] Daughter [XXX] , [XXX] , was reaching into the back of dad’s Dodge Durango to try to get out the groceries She came out of the car, a piece of the tail light that is unnecessarily sharp & protruding , gouged her side and left her bleeding. Now she has a scar from the incident. Car info Lease start [XXX]. Colonial Dodge Hudson. 2023 Dodge Durango Citadel trim Same thing happened to my son [XXX] on [XXX] -he was [XXX] , turning [XXX] During school time, [XXX] was also reaching into dad’s trunk to try to get the groceries out and cut his arm. His arm was bleeding a lot, but I thought it was just a weird mistake. I didn’t think much of it at the

NHTSA complaint 11654606, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed

Complete brake failure when stopping for a red light. This caused the vehicle to rear end a Jeep stopped at the light. Brake pedal went completely to the floor. This was verified by the investigating State Trooper, who started the Durango and checked the brakes, they went all the way to the floor as indicated in his report.

NHTSA complaint 11655592. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

55,000 miles

The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.

NHTSA complaint 11749259. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

40,000 miles

The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA complaint 11747340. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
I was dive down the road and it sound like a gun go off I seen the right side air bag was out and that scared me I did not comperhend what had hppen and I end up sliding down a ditch in bake ment

NHTSA complaint 11740977. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I have a 2023 Dodge Durango GT. I have noticed that every so often I get an error message that pops up on my radio that says “UConnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my SOS and makes it non functional as well as it disables my other SiriusXM Guardian features. I find this to be an extreme safety concern as it disables the SOS feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.

NHTSA complaint 11735630. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Front right turn signal went out after three years and I’m told I need to replace the entire light which is $1400 by itself. These led lights are supposed to last a long time.

NHTSA complaint 11729656. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
This is a fairly new SUV and front turn signals are out. This puts me in danger of having to turn and other drivers not aware. It is not a simple bulb fix. All have to be removed. This was confirmed by a couple of independent mechanics. Vehicle has not been inspected by manufacturer. No warning lamps or messages prior to issue.

NHTSA complaint 11721617. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Dodge Durango

Model year Complaints Recalls Deaths
2022 55 6 —
2021 187 7 —
2020 54 2 —
2019 141 4 —
2018 229 5 —
2017 210 2 —
2016 160 3 —
2015 503 4 —
2014 781 11 —
2013 640 11 —
2012 638 10 —
2011 797 8 —

Other 2023 Dodge models

Challenger 41 Charger 26 Hornet 26

Every Dodge on this site — 105 vehicles, 431 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst