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Maserati · NHTSA safety record

2023 Maserati Grecale

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 10 safety complaints about the 2023 Maserati Grecale with the US government. Of those, no death is recorded. 3 recall campaigns are open against it, covering the exterior lighting and back-over prevention.

The most complained-about system is the brakes, named in 5 complaints, 50% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2023 to May 2026 · How this is counted

What is on file

10 complaints on file

10

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SERVICE BRAKES 5 · 50%
ELECTRICAL SYSTEM 4 · 40%
FORWARD COLLISION AVOIDANCE 2 · 20%
VEHICLE SPEED CONTROL 2 · 20%
ENGINE 1 · 10%
ENGINE AND ENGINE COOLING 1 · 10%
LANE DEPARTURE 1 · 10%
LATCHES/LOCKS/LINKAGES 1 · 10%
POWER TRAIN 1 · 10%
SERVICE BRAKES, HYDRAULIC 1 · 10%
STEERING 1 · 10%
UNKNOWN OR OTHER 1 · 10%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 10.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 5.

8 6 4 2
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2023 Maserati Grecale. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

EXTERIOR LIGHTING:HEADLIGHTS

25V722000 · October 23, 2025

The defect
Maserati North America, Inc. (Maserati) is recalling certain 2024-2025 Grancabrio, 2024-2025 Granturismo, and 2023-2025 Grecale vehicles. The headlights may be missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
The risk
Improperly aimed headlights can result in insufficient illumination of the road, reducing the driver's visibility, and increasing the risk of a crash.
The remedy
Maserati North America will inspect and, if necessary, install one or two caps to cover the horizontal headlight aim adjustment mechanism, free of charge. Owner notification letters were mailed November 25, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 805. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 28, 2025.

Maserati North America, Inc. · up to 10,008 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V098000 · February 17, 2025

The defect
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy
The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.

Maserati North America, Inc. · up to 27,354 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

24V892000 · November 26, 2024

The defect
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of injury or crash.
The remedy
Dealers will update the CVPAM software, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 761.

Maserati North America, Inc. · up to 1,710 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE AND ENGINE COOLING

towed · 800 miles

The contact owns a 2023 Maserati Grecale. The contact stated while driving at approximately 45 MPH, the vehicle started losing motive power. The coolant warning light was illuminated. The vehicle was veered to the side of the road and restarted. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 800.

NHTSA complaint 11537407. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

towed · 2,666 miles

The contact owns a 2023 Maserati Grecale. The contact stated that while driving 20 MPH and approaching a stop sign, the brake pedal was depressed, but the vehicle failed to stop as intended, made a loud revving sound, and the vehicle decelerated to approximately 15 MPH. There was no warning light illuminated. The contact stated that the vehicle passed the stop sign, and the contact manually turned off and parked the vehicle. The vehicle was towed to the dealer, where it was test-driven, but the failure could not be replicated. The contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact inquired about buyback assistance. The manufacturer was

NHTSA complaint 11700801, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
BRAKE FAILURE - SAFETY DEFECT RELEASED BY DEALER Brake pad warning light first appeared in February 2026. Dealer advised replacing rear brake pads. I chose to have the service performed at German Auto Care using original Maserati brake pads. Warning light continued intermittently after replacement. On 4/10/2026 during oil change service I informed dealer about ongoing brake pad warning light. Dealer repair order documented "8mm Pass" and returned vehicle. On 5/11/2026 manufacturer was emailed prior notice of unresolved brake safety defect and repair deadline. On 5/14/2026 manufacturer executive replied refusing assistance and claimed dealer did "full inspection" with "all fluids topped

NHTSA complaint 11738933, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: BLIND SPOT DETECTION
This complaint concerns a safety related recall issued by Maserati. I'm required to drive over 100 miles to the nearest authorized dealership to have the recall performed. No closer repair option, mobile repair, or alternative remedy was offered. Requiring this distance creates an unreasonable burden and discourages timely completion of a safety recall, potentially placing drivers at risk. Last year there was another re-call where I had to drive over 100 miles as well.

NHTSA complaint 11712574. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
While driving on the highway on 09/19/2025, my 2023 Maserati Grecale suddenly lost all electrical power. The battery failed without warning, and the vehicle became completely unresponsive, including loss of steering and braking functions. This created an extremely dangerous situation where I had no control over the car in the middle of a highway while driving at 55mph. This is a major safety defect. I no longer feel safe driving this vehicle and intend to return it. Immediate investigation is needed, as this failure could cause fatal accidents.

NHTSA complaint 11688925. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings to no avail. No warning signals from the car; we bought the vehicle used as a demo with 10,000km. Problems began immediately.

NHTSA complaint 11665774. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to

NHTSA complaint 11641478, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Every Maserati on this site — 6 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst