2025 Kia Sorento Hybrid

The defect

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

The risk

An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

The remedy

The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Kia America, Inc. · up to 42,677 vehicles across all model years covered

The defect

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

The remedy

Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Kia America, Inc. · up to 74,469 vehicles across all model years covered

towed · 2,000 miles

The contact owns a 2025 Kia Sorento Hybrid. The contact stated that while driving 60 MPH, the vehicle lost motive power. The message "Check Fluids. Fluids Are Low" was displayed. The contact stated that the vehicle was able to restart but failed to respond upon depressing the accelerator pedal. The vehicle was towed to a dealer, where it was diagnosed that an inverter coolant component had sustained a hole from a pebble or a bug, causing the coolant leak. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 2,000.

NHTSA complaint 11677253. Filed by an owner and not verified by NHTSA or by us.

towed · 2,300 miles

The contact owns a 2025 Kia Sorento Hybrid. The contact stated that while driving approximately 65 MPH, the vehicle went into LIMP Mode, and the vehicle decelerated to 35 MPH. The vehicle was driven to the residence and was later towed to the local dealer. While at the dealer, the cause of the failure was not determined, and the failure had self-corrected. The vehicle was retrieved; however, approximately 1,500 miles late,r the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was 2,300.

NHTSA complaint 11716775. Filed by an owner and not verified by NHTSA or by us.

towed · 11,000 miles

The contact owns a 2025 Kia Sorento Hybrid. The contact stated that while driving at approximately 55 MPH, the vehicle suddenly decelerated and failed to exceed 35 MPH before stalling and losing power. Emergency services were contacted and assisted with pushing the vehicle to the side of the road. The vehicle was towed to a dealer, who held the vehicle for two days but had not diagnosed the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

NHTSA complaint 11749335. Filed by an owner and not verified by NHTSA or by us.

While driving in our Kia Sorento 2025 on XXX, completely secluded from any other traffic or road hazards, the sunroof exploded outward. The explosion was very loud and startled my wife, who was driving, almost causing a single-car accident. This is the second time this has happened in our family, and KIA is refusing to acknowledge any issue and won't even return our calls. I'm very worried about this causing a serious accident or even death. Glass shop in [XXX] said they've seen it multiple times but can't fix. Kia Dealer in [XXX] (our home) won't cover it under the "bumper-to-bumper" warranty or recall. Please intervene. If you don't, nothing will change and someone will die eventually. …

NHTSA complaint 11766939, quoted in part. Filed by an owner and not verified by NHTSA or by us.

While driving in a 55mph highway, I lost all accelerative power in my KIA Sorento Hybrid, driving my speed down to 25mph with vehicles behind me and no shoulder to pull onto. When I put my foot on the accelerator, the rmps on the dash would go all the way up 3000-4000 rpms, but there wasn't even a revving sound, and the car would not accelerate. Luckily I had just left my house was able to turn around and drive slowly home with my hazard lights on, the two miles back home. The first moment it happened the car behind me had to break, and luckily did so in time. From looking up the symptoms, it seems it may have been a malfunction with the HPCU. At no time did any diagnostic lights come on to …

NHTSA complaint 11763631, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The central ccNC infotainment display screen on my 2025 Kia Sorento Hybrid intermittently and now permanently failed (blank/black screen). This total display blackout completely disables the backup camera system (FMVSS 111 non-compliance) and critical vehicle setting controls. The issue first began while under the 36,000-mile factory warranty (documented at 12,000-14,000 miles). Despite providing timestamped video proof and taking the vehicle to the dealership for diagnosis (Case #26311712), Kia America has delayed and refused to authorize a goodwill repair/replacement. This issue mirrors official NHTSA safety recall SC361 / 26V046 for 2025 Sorento display defects.

NHTSA complaint 11761641. Filed by an owner and not verified by NHTSA or by us.

My 2025 Kia Sorento Hybrid SX-Prestige has repeated issues with the engine and drive train. On December 30th, 2025 it was diagnosed with a blocked breather hose sensor, causing the check engine light to come on. On July 1, 2026, the car rapidly decelerated while driving on the highway (limp mode), creating an unsafe condition, with an alert to charge the battery. The car also seemed to struggle getting up to speed, and shifted gears less smoothly, and at higher engine RPMs than it had previously. The deceleration behavior was confirmed by the Kia Technician. On July 21st, 2026, the car again rapidly decelerated while driving on the highway (limp mode), creating another unsafe condition, but …

NHTSA complaint 11760757, quoted in part. Filed by an owner and not verified by NHTSA or by us.

This report concerns a repeating loss of power in the 2025 Kia Sorrento-Hybrid that forces the engine into "limp-mode". This issue has occurred when traveling at speeds exceeding 55mph on highway as well as when accelerating to merge into traffic. The vehicle does not flash any warning lights on the dashboard and shuts down in the middle of traffic which presents a serious safety issue for oncoming traffic as the vehicle must coast to the side of the road. This has occurred multiple times and twice I have had the vehicle towed to the dealership. Initially a fuel pressure sensor was replaced and the second time the dealership indicated they could not find any relatable cause. Since that time …

NHTSA complaint 11757346, quoted in part. Filed by an owner and not verified by NHTSA or by us.

My rear windshield exploded out when back door was closed

NHTSA complaint 11755773. Filed by an owner and not verified by NHTSA or by us.