2025 Polestar Polestar 3

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The striker brackets that secure the rear seat backrest may be loose. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

The risk

A loose rear seat backrest may fall forward and allow cargo to enter the cabin during a crash, increasing the risk of injury.

The remedy

Dealers will inspect and tighten the rear seat backrest striker bracket mounting nuts as necessary, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1079. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning January 30, 2026.

Polestar Automotive USA, Inc. · up to 213 vehicles across all model years covered

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The hood wing front bumper may be missing bolts, allowing the bumper to detach.

The risk

A detached bumper can become a road hazard, increasing the risk of a crash.

The remedy

Polestar will inspect the hood wing bumper for missing screws. If any screws are missing, the bumper and screws will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 30, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1064.

Polestar Automotive USA, Inc. · up to 68 vehicles across all model years covered

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.

The risk

A detached glass sunroof can become a road hazard, increasing the risk of a crash.

The remedy

Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.

Polestar Automotive USA, Inc. · up to 33 vehicles across all model years covered

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.

The risk

Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.

The remedy

Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1063.

Polestar Automotive USA, Inc. · up to 969 vehicles across all model years covered

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The remedy

The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1057.

Polestar Automotive USA, Inc. · up to 3,664 vehicles across all model years covered · fixed by software update

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).

The risk

A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.

The remedy

Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.

Polestar Automotive USA, Inc. · up to 6 vehicles across all model years covered

crash · towed

I was driving my Polestar 3 2025 Performance into a gated garage. The car was on one pedal mode, I slowed down to come to a stop to open the gate. When the clicker for the garage door was clicked the car lunged forward and full speed rammed into the opening gate. Realizing the car is not stopping I pressed harder on the brakes, lifted my foot up and looked down to insure that I was pressing on the correct pedal and started pumping the brake pedal. None of these slowed down or stopped the car, which eventually hit a wall and stopped.

NHTSA complaint 11668236. Filed by an owner and not verified by NHTSA or by us.

crash · towed

I was parking, lifted my foot off the accelerator to slow my car down, and instead my car unexpectedly went into high acceleration (note: not user error, I took my foot OFF the pedal). My car hit head-on into another car, then I steered the car sideways, and finally was able to get the car to stop by pumping the breaks several times.

NHTSA complaint 11685027. Filed by an owner and not verified by NHTSA or by us.

crash · towed · 745 miles

The contact owns a 2025 Polestar Polestar 3. The contact stated that while driving approximately 3 MPH in a parking lot, as he depressed the brake pedal, to slow down the vehicle did not slow down. The contact stated no warning light illuminated. The contact stated that the vehicle jumped a curb and ran over some shrubbery. The contact stated that the passenger side front and rear doors had scraped a light pole, and then the vehicle rolled out of the parking lot and over a retaining wall. The contact stated that the vehicle landed on a sidewalk and then continued out onto a road below the parking lot and finally stopped. The contact stated that a warning had illuminated that his rear …

NHTSA complaint 11715540, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Since taking delivery of the vehicle, multiple electronic and computer-related systems have failed or malfunctioned. Initial issues included unreliable phone synchronization, dropped phone calls, and failure of the driver memory profile system, including seat and side mirror memory settings. Over time, the problems have become more serious and now involve safety-related systems. The vehicle intermittently displays SOS system failure warnings. The center and steering wheel display screens have gone black while the vehicle is in operation, resulting in the loss of vehicle information and audio alerts. During these incidents, it is difficult or impossible to confirm the status of certain …

NHTSA complaint 11745934, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Unable to access brand new vehicle for several days. Would not respond to any keys (including the app). First tow company didn't have proper equipment. Spoke with Polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. Tow truck driver was able to get doors to open after jumping the 12v battery (which others have reported problems on). Upon starting vehicle, received electric system warning. Recommended to tow to nearest dealership.

NHTSA complaint 11744550. Filed by an owner and not verified by NHTSA or by us.

On-Board Charger not working on L2 charge

NHTSA complaint 11741511. Filed by an owner and not verified by NHTSA or by us.

I am submitting a complaint regarding my Polestar 3, which is subject to two open NHTSA safety recalls: 26V-037 and 25V-555. I attempted to have these recalls addressed on March 7, 2026, at Volvo Manhattan (an authorized Polestar service provider). Upon arrival, I was informed that no qualified Polestar technicians were available to service my vehicle, and I was told I would receive a follow-up call. No follow-up occurred. On April 30, 2026, I contacted the Polestar service desk at Volvo Manhattan again. I was informed that they currently have only two Polestar technicians, that they are unable to schedule a service appointment, and that no timeline can be provided for when recall service …

NHTSA complaint 11734764, quoted in part. Filed by an owner and not verified by NHTSA or by us.

On [XXX], while driving, the car issued a warning that stated, “driving performance reduced. Book a service” and an icon of a turtle. Then on [XXX], while driving on [XXX], the car suddenly slowed dramatically that me, my husband and our frenchie in a dog crate behind us lurched forward violently. Estimated 30 mph sudden drop in speed then the turtle icon appeared briefly. I took the car to the Polestar 3 service department in North Hills, CA on March 12 and it is now April 10 without any resolution in site. Notably, this Polestar 3 also would not unlock the morning of [XXX]x only one night after we signed a lease contract. It had to be towed from our Los Angeles house’s garage. Then on …

NHTSA complaint 11730450, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Vehicle has multiple ongoing defects, most critically a malfunctioning occupant detection system causing the alarm to activate randomly, including overnight when the vehicle is empty. This creates a safety concern and repeated public disturbances. The issue has not been resolved despite multiple service attempts. Additional issues include persistent propulsion system fault messages, repeated major service warnings, and intermittent system errors. The vehicle experiences charging failures, with inconsistent ability to charge at home or public stations. Infotainment system is extremely slow and unreliable, and both the center display and driver screen reset unexpectedly while driving or …

NHTSA complaint 11729837, quoted in part. Filed by an owner and not verified by NHTSA or by us.