CSR

Cadillac · NHTSA safety record

2026 Cadillac Vistiq

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

19

Complaints

0

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2026 Cadillac Vistiq have filed 19 safety complaints with NHTSA between July 2025 and August 2026. The most complained-about system is forward collision avoidance, named in 5 of them (26%).

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

SEATS:MID/REAR ASSEMBLY:POWER ADJUST

26V394000 · June 18, 2026

The defect
General Motors, LLC (GM) is recalling certain 2026-2027 Cadillac Vistiq vehicles. When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person.
The risk
A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.
The remedy
Dealers will disable the third-row folding feature until parts are available. Once available, the seat module will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 6, 2026. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555780. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 18, 2026.

General Motors, LLC · up to 14,540 vehicles across all model years covered

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

26V114000 · February 26, 2026

The defect
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
The risk
Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The remedy
Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.

General Motors, LLC · up to 5,861 vehicles across all model years covered

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

25V819000 · November 25, 2025

The defect
General Motors is recalling certain 2026 Cadillac Vistiq electric vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”
The risk
Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The remedy
Dealers will reset the vehicle radio which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is A252516680. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.

General Motors, LLC · up to 94 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

25V483000 · July 24, 2025

The defect
General Motors (GM) is recalling certain 2026 Cadillac VISTIQ vehicles and 2025 Cadillac LYRIQ vehicles. The bolts attaching the high voltage battery to the interior floor may be missing or loose.
The risk
An improperly secured battery may become damaged in a crash, increasing the risk of a fire.
The remedy
Dealers will inspect the high-voltage battery bolts and replace or re-tighten the bolts, as necessary, free of charge. Owner notification letters are scheduled to be mailed September 8, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252511300.

General Motors, LLC · up to 53 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 19.

FORWARD COLLISION AVOIDANCE 5 26%
UNKNOWN OR OTHER 5 26%
VISIBILITY/WIPER 4 21%
ELECTRICAL SYSTEM 3 16%
SERVICE BRAKES 3 16%
SEATS 2 11%
EQUIPMENT 1 5%
FUEL/PROPULSION SYSTEM 1 5%
POWER TRAIN 1 5%
VEHICLE SPEED CONTROL 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 13.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured

need this case escalated immediately as a serious safety incident. [XXX] around While driving my 2026 Cadillac Vistiq on [XXX] around [XXX]pm doing approximately 45 MPH. The vehicle suddenly and violently activated automatic emergency braking with no vehicle, pedestrian, animal, or obstacle anywhere near me. The dash displayed a warning similar to:“Front Collision detected Brake now” The braking was severe enough to throw me violently forward and backward in my seat, causing neck and back pain that has continued after the incident. This was not normal operation. The vehicle created a dangerous situation and could have caused a rear-end collision if another vehicle had been following

NHTSA complaint 11739186, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I have gotten 7 recall letters from them and also 3 phone calls and have tried numerous times to take the car in to get fixed but everytime im told by Beverly Hills Cadilac that they dont have the part yet.

NHTSA complaint 11756435. Filed by an owner and not verified by NHTSA or by us.

SEATS
My 2026 Cadillac Vistiq is covered by NHTSA Recall 26V394 (GM N262555780), concerning a third-row power-folding seatback that may fail to auto-reverse when it strikes an obstruction, risking entrapment of smaller occupants, particularly children. Component: the third-row power-fold seatback module and its power harness. Available for inspection on request. On [DATE], an authorized Cadillac dealer performed the interim recall remedy by disconnecting the power harness under the cargo floor trim. The Vistiq third row is power-actuated only, with no manual fold mechanism, so disconnecting the harness locks the seats in whatever position they occupy at that moment. I was not asked which position

NHTSA complaint 11755552, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I leased a new 2026 Cadillac VISTIQ on XXX. The vehicle had approximately 960 miles when the incident occurred. After DC fast charging at a Tesla Supercharger in Las Vegas, NV, the charging session did not complete normally. Shortly afterward, the vehicle displayed a “Reduced Acceleration – Drive with Care” warning message and vehicle performance was significantly reduced. The air conditioning also stopped cooling properly while outside temperatures exceeded 100°F. Because vehicle acceleration was limited and the warning indicated reduced propulsion performance, I did not feel comfortable continuing to operate the vehicle. I canceled a planned trip from [XXX] to [XXX] because I no longer

NHTSA complaint 11748929, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EQUIPMENT:ELECTRICAL:ACCESSORY BATTERY:CHARGE MANAGEMENT(BMS)
I am filing a complaint regarding a GM Ultium Home EV Charging Station that failed while still under warranty. GM acknowledged the failure and sent a replacement, but the replacement was not equivalent to the original product. My original charger was a plug in model, but GM sent a hard wired model, which requires professional installation costing approximately $450. GM stated they no longer manufacture the plug in version and refused to provide an equivalent replacement or cover the installation cost. I contacted the GM EV Concierge (Case # 95387763)multiple times and escalated the issue. GM responded but continues to refuse to honor the warranty by either (1) providing a like for like

NHTSA complaint 11746495, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
4 months at the dealer and they can't figure it out. Also the rear midddle seat bench it's a nightmare to retract or open.i won't recommend this car.

NHTSA complaint 11731748. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2026 Cadillac models

Every Cadillac on this site — 91 vehicles, 198 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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