CSR

NHTSA safety record

Mercury

Every complaint, recall and defect investigation on file for a Mercury, model years 2010 to 2011.

9

Vehicles

1,662

Complaints

119

Recalls

8

Fires

0

Deaths

9Mercury year and model combinations have enough on file to be worth a page here, and between them their owners have filed 1,662 safety complaints with NHTSA. More of those name the steering than any other system: 430 of them. The single most complained-about is the 2010 Milan, with 1,001.

NHTSA holds 119 recall campaigns naming Mercury vehicles, across every model year the agency records rather than only the ones shown here.

Most complained-about Mercury models

Complaints for every published model year of each model added together. A model that sold in larger numbers collects more complaints, and nothing here divides by sales because NHTSA does not publish them.

Model Worst year Complaints Deaths
Milan 2010 1,191
Mariner 2010 357
Milan Hybrid 2010 59
Grand Marquis 2010 33
Mountaineer 2010 13
Mariner Hybrid 2010 9

What goes wrong on a Mercury

The systems named most often across every Mercury complaint on file. One complaint can name more than one system, so these add up to more than the complaint total. "Unknown or other" is excluded: it is what the intake form records when an owner cannot place the failure.

Most recent Mercury recalls

The newest campaigns naming a Mercury, by the date the manufacturer's defect report reached NHTSA. Each one covers a build range, which may be narrower than the model years listed.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

21V158000 · March 10, 2021

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Ford Motor Company · up to 2,602,668 vehicles

Pages 2011 Milan 2010 Milan

AIR BAGS:FRONTAL

21V081000 · February 16, 2021

In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Ford Motor Company · up to 1,067 vehicles

Pages 2011 Milan 2010 Milan

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

19V904000 · December 18, 2019

If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Ford Motor Company · up to 600,166 vehicles

Pages 2010 Milan

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V001000 · January 7, 2019

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Ford Motor Company · up to 782,384 vehicles

Pages 2011 Milan 2010 Milan

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V775000 · November 1, 2018

If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.

Ford Motor Company · up to 215 vehicles

Pages 2010 Milan

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V046000 · January 11, 2018

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Ford Motor Company · up to 327,796 vehicles

Pages 2010 Milan

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

17V024000 · January 10, 2017

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Ford Motor Company · up to 654,695 vehicles

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

16V777000 · October 26, 2016

A fuel leak in the presence of an ignition source increases the risk of a fire.

Ford Motor Company · up to 329,265 vehicles

Pages 2011 Mariner 2010 Mariner

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

16V384000 · May 31, 2016

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Ford Motor Company · up to 1,892,343 vehicles

Pages 2011 Milan 2010 Milan

AIR BAGS:FRONTAL

16V247000 · April 26, 2016

An improperly inflated air bag increases the risk of injury in the event of a crash.

Ford Motor Company · up to 695 vehicles

Every manufacturer's latest recalls, or check a single car with the VIN lookup.

Every Mercury page on this site

9 vehicles across 6 models, newest model year first.

Grand Marquis 2011 2010
Mariner Hybrid 2010
Milan Hybrid 2010
Mountaineer 2010

Built from NHTSA's complaint file published August 20, 2026, its recall campaign API and its defect investigation file. A complaint is one owner's unverified account, not a finding of fault. How this is counted. · All makes

Compiled and maintained by
Independent developer and analyst