CSR

Recall · 20V025000

Isuzu Technical Center of America recalled 9 models over seat belts

1,138

Vehicles covered

9

Models

11

Model years

January 17, 2020

Filed with NHTSA

SEAT BELTS:FRONT:WEBBING

The defect
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
What it can cause
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
What the dealer does
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Chevrolet4500HD2019 to 2020Not published here
Chevrolet4500XD2020Not published here
Chevrolet5500HD2020Not published here
Chevrolet5500XD2020Not published here
IsuzuNPR2019Not published here
IsuzuNPR HD2019 to 2020Not published here
IsuzuNPR XD2020Not published here
IsuzuNQR2020Not published here
IsuzuNRR2020Not published here

How this campaign compares

At 1,138 vehicles this is a bigger campaign than 60% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2020, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.

Chevrolet vehicles have been recalled over the seat belts 42 times before this, most recently in November 2019 as 19V814000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 6 other recalls published here, the newest being: 23V266000 (service brakes, hydraulic), 21V194000 (suspension), 20V721000 (electrical system), 20V720000 (electrical system).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Isuzu Technical Center of America, Inc. with NHTSA on January 17, 2020 as campaign 20V025000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2020-01-17.
Independent developer and analyst