Recall · 21V194000
Isuzu Technical Center of America recalled 12 models over suspension
258
Vehicles covered
12
Models
44
Model years
March 19, 2021
Filed with NHTSA
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
- The defect
- Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
- What it can cause
- The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
- What the dealer does
- Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Chevrolet4500HD | 2017 to 2020 | Not published here |
| Chevrolet4500XD | 2017 to 2020 | Not published here |
| Chevrolet5500HD | 2017 to 2020 | Not published here |
| Chevrolet5500XD | 2020 | Not published here |
| International MotorsChevy 4500HD | 2019 to 2020 | Not published here |
| International MotorsChevy 5500HD | 2019 to 2020 | Not published here |
| IsuzuNPR | 2015 to 2017 | Not published here |
| IsuzuNPR HD | 2016 to 2020 | Not published here |
| IsuzuNPR XD | 2016 to 2020 | Not published here |
| IsuzuNQR | 2016 to 2020 | Not published here |
| IsuzuNRR | 2016 to 2021 | Not published here |
| IsuzuReach | 2015 to 2017 | Not published here |
How this campaign compares
At 258 vehicles this is a small campaign: 57% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2015 to 2021, so the oldest vehicles on it were 6 model years old when the defect was reported to NHTSA.
Chevrolet vehicles have been recalled over the suspension 28 times before this, most recently in December 2020 as 20V764000. That is not evidence the earlier repair failed.
This site holds the complaint record for 1 of the 44 model years the campaign names. Their owners have filed 6 complaints with NHTSA, 4 of them before this campaign was filed. The earliest of them reached NHTSA in February 2020, 1 year before this filing.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 23V266000 (service brakes, hydraulic), 20V721000 (electrical system), 20V720000 (electrical system), 20V319000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Isuzu Technical Center of America, Inc. with NHTSA on March 19, 2021 as campaign 21V194000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-03-19.
Independent developer and analyst