Recall · 20V252000
Daimler Trucks North America recalled the THOMAS BUILT BUSES SAF-T-Liner HDX over structure
7,979
Vehicles covered
1
Model
11
Model years
May 5, 2020
Filed with NHTSA
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- The defect
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- What it can cause
- Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.
- What the dealer does
- DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Thomas Built BusesSAF-T-Liner HDX | 2010 to 2020 | Not published here |
How this campaign compares
At 7,979 vehicles this is a bigger campaign than 78% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2010 to 2020, so the oldest vehicles on it were 10 model years old when the defect was reported to NHTSA.
Thomas Built Buses vehicles have been recalled over the structure 20 times before this, most recently in July 2019 as 19V550000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 14 other recalls published here, the newest being: 24V555000 (equipment), 22V762000 (structure), 22V688000 (structure), 22V634000 (seats).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Trucks North America LLC with NHTSA on May 5, 2020 as campaign 20V252000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-05-05.
Independent developer and analyst