Recall · 20V298000
Mercedes-Benz USA recalled 4 models over air bags
640
Vehicles covered
4
Models
4
Model years
May 22, 2020
Filed with NHTSA
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- The defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.
- What it can cause
- An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.
- What the dealer does
- MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 640 vehicles this is a bigger campaign than 53% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2012, so the oldest vehicles on it were 8 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the air bags 32 times before this, most recently in December 2019 as 19V892000. That is not evidence the earlier repair failed.
This site holds the complaint record for 3 of the 4 model years the campaign names. Their owners have filed 571 complaints with NHTSA, 373 of them before this campaign was filed. 309 of those name the air bags, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2012, 8 years before this filing.
The vehicles on this campaign carry one other recall published here: 21V638000 (air bags).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC. with NHTSA on May 22, 2020 as campaign 20V298000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-05-22.
Independent developer and analyst