Recall · 21V638000
Mercedes-Benz USA recalled 5 models over air bags
205
Vehicles covered
5
Models
18
Model years
August 13, 2021
Filed with NHTSA
AIR BAGS:FRONTAL
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
- What it can cause
- An incorrect air bag may not function properly in a crash, increasing the risk of injury.
- What the dealer does
- Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 205 vehicles this is a small campaign: 61% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2011 to 2016, so the oldest vehicles on it were 10 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the air bags 39 times before this, most recently in July 2021 as 21V527000. That is not evidence the earlier repair failed.
This site holds the complaint record for 14 of the 18 model years the campaign names. Their owners have filed 1,723 complaints with NHTSA, 1,226 of them before this campaign was filed. 802 of those name the air bags, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2011, 9 years before this filing.
The vehicles on this campaign carry one other recall published here: 20V298000 (air bags).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on August 13, 2021 as campaign 21V638000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-08-13.
Independent developer and analyst