Recall · 20V308000
Thor Motor Coach recalled 14 models over power train
566
Vehicles covered
14
Models
14
Model years
May 27, 2020
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION
- The defect
- Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
- What it can cause
- If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
- What the dealer does
- TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| Thor Daybreak | 2020 | Not published here |
| Thor Motor Coach Chateau | 2020 | Not published here |
| Thor Motor Coach Chateau Citation | 2020 | Not published here |
| Thor Motor Coach Compass | 2020 | Not published here |
| Thor Motor Coach Daybreak | 2020 | Not published here |
| Thor Motor Coach Delano | 2020 | Not published here |
| Thor Motor Coach Four Winds | 2020 | Not published here |
| Thor Motor Coach Four Winds Siesta | 2020 | Not published here |
| Thor Motor Coach Freedom Elite | 2020 | Not published here |
| Thor Motor Coach Gemini | 2020 | Not published here |
| Thor Motor Coach Quantum | 2020 | Not published here |
| Thor Motor Coach Siesta | 2020 | Not published here |
| Thor Motor Coach Synergy | 2020 | Not published here |
| Thor Motor Coach Tiburon | 2020 | Not published here |
How this campaign compares
At 566 vehicles this is a bigger campaign than 51% of the 14,105 vehicle recalls with a published size filed from 1995 up to this one. The middle campaign among them covers 493. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Thor Motor Coach vehicles have been recalled over the power train 2 times before this, most recently in March 2020 as 20V178000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 20V711000 (electrical system), 20V458000 (seat belts), 20V444000 (air bags), 20V423000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Thor Motor Coach with NHTSA on May 27, 2020 as campaign 20V308000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2020-05-27.
Independent developer and analyst