Recall · 20V328000
Mercedes-Benz USA recalled 7 models over seats
1,352
Vehicles covered
7
Models
7
Model years
June 5, 2020
Filed with NHTSA
SEATS:MID/REAR ASSEMBLY
- The defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
- What it can cause
- In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
- What the dealer does
- MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzAMG E63S | 2020 | Not published here |
| Mercedes-BenzAMG GLC43 | 2020 | Not published here |
| Mercedes-BenzAMG GLC63 | 2020 | Not published here |
| Mercedes-BenzAMG GT53 | 2020 | Not published here |
| Mercedes-BenzAMG GT63 | 2020 | Not published here |
| Mercedes-BenzE 450 | 2020 | 2020 |
| Mercedes-BenzGLC 300 | 2020 | 2020 |
How this campaign compares
At 1,352 vehicles this is a bigger campaign than 62% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Mercedes-Benz vehicles have been recalled over the seats 10 times before this, most recently in December 2019 as 19V867000. That is not evidence the earlier repair failed.
This site holds the complaint record for 3 of the 7 model years the campaign names. Their owners have filed 80 complaints with NHTSA, 2 of them before this campaign was filed. 1 of those name the seats, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 21 other recalls published here, the newest being: 24V445000 (electrical system), 24V070000 (exterior lighting), 23V854000 (structure), 22V533000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC. with NHTSA on June 5, 2020 as campaign 20V328000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-05.
Independent developer and analyst