Recall · 20V337000
Jayco recalled 12 models over visibility
449
Vehicles covered
12
Models
12
Model years
June 9, 2020
Filed with NHTSA
VISIBILITY:GLASS, SIDE/REAR
- The defect
- Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- What it can cause
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- What the dealer does
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| EntegraAccolade | 2020 | Not published here |
| EntegraEmblem | 2020 | Not published here |
| EntegraEsteem | 2020 | Not published here |
| EntegraQwest | 2020 | Not published here |
| EntegraRedundant Odyssey | 2020 | Not published here |
| EntegraVision | 2020 | Not published here |
| JaycoAlante | 2020 | Not published here |
| JaycoGreyhawk | 2020 | Not published here |
| JaycoMelbourne | 2020 | Not published here |
| JaycoPrecept | 2020 | Not published here |
| JaycoRedhawk | 2020 | Not published here |
| JaycoSeneca | 2020 | Not published here |
How this campaign compares
At 449 vehicles this is a small campaign: 50% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Jayco vehicles have been recalled over the visibility 6 times before this, most recently in August 2018 as 18V564000. That is not evidence the earlier repair failed.
This site holds the complaint record for 1 of the 12 model years the campaign names. Their owners have filed 6 complaints with NHTSA.
The vehicles on this campaign carry 13 other recalls published here, the newest being: 24V245000 (steering), 23V486000 (visibility), 23V390000 (electrical system), 23V081000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Jayco, Inc. with NHTSA on June 9, 2020 as campaign 20V337000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-09.
Independent developer and analyst