Recall · 20V366000
Ford Motor recalled 2 models over seats
2,620
Vehicles covered
2
Models
2
Model years
June 23, 2020
Filed with NHTSA
SEATS:MID/REAR ASSEMBLY
- The defect
- Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
- What it can cause
- An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
- What the dealer does
- Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 2,620 vehicles this is a bigger campaign than 68% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Ford vehicles have been recalled over the seats 40 times before this, most recently in September 2019 as 19V651000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 428 complaints with NHTSA, 1 of them before this campaign was filed. 4 of those name the seats, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 17 other recalls published here, the newest being: 26V402000 (power train), 26V368000 (structure), 26V344000 (seat belts), 25V628000 (engine).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on June 23, 2020 as campaign 20V366000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-23.
Independent developer and analyst