Recall · 20V369000
Toyota Motor Engineering recalled 2 models over hybrid propulsion system
266,638
Vehicles covered
2
Models
7
Model years
June 24, 2020
Filed with NHTSA
HYBRID PROPULSION SYSTEM: INVERTER
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
- What it can cause
- An unexpected hybrid power system shut down may increase the risk of a crash.
- What the dealer does
- Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 266,638 vehicles this is a bigger campaign than 96% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2013 to 2017, so the oldest vehicles on it were 7 model years old when the defect was reported to NHTSA.
Toyota vehicles have been recalled over the hybrid propulsion system 8 times before this, most recently in June 2019 as 19V491000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 7 model years the campaign names. Their owners have filed 908 complaints with NHTSA, 372 of them before this campaign was filed. 17 of those name the hybrid propulsion system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in December 2012, 7 years before this filing.
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Toyota Motor Engineering & Manufacturing with NHTSA on June 24, 2020 as campaign 20V369000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-24.
Independent developer and analyst