Recall · 20V373000
Toyota Motor Engineering recalled 2 models over steering
46
Vehicles covered
2
Models
3
Model years
June 24, 2020
Filed with NHTSA
STEERING:ELECTRIC POWER ASSIST SYSTEM
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
- What it can cause
- A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
- What the dealer does
- Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 46 vehicles this is a small campaign: 79% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2019 to 2020, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Toyota vehicles have been recalled over the steering 15 times before this, most recently in June 2020 as 20V355000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 1,518 complaints with NHTSA, 288 of them before this campaign was filed. 60 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2019, 1 year before this filing.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 23V865000 (air bags), 20V734000 (air bags), 20V682000 (fuel system, gasoline), 20V286000 (suspension).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Toyota Motor Engineering & Manufacturing with NHTSA on June 24, 2020 as campaign 20V373000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-24.
Independent developer and analyst