Recall · 23V865000
Toyota Motor Engineering recalled 14 models over air bags
999,901
Vehicles covered
14
Models
30
Model years
December 20, 2023
Filed with NHTSA
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- What it can cause
- An air bag that does not deploy during a crash increases the risk of injury.
- What the dealer does
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| LexusES | 2020 to 2021 | 20202021 |
| LexusES Hybrid | 2020 to 2022 | Not published here |
| LexusRX | 2020 to 2021 | 20202021 |
| LexusRX Hybrid | 2020 to 2021 | Not published here |
| ToyotaAvalon | 2020 to 2021 | 20202021 |
| ToyotaAvalon Hybrid | 2020 to 2021 | Not published here |
| ToyotaCamry | 2020 to 2022 | 202020212022 |
| ToyotaCamry Hybrid | 2020 to 2022 | 20202021 |
| ToyotaCorolla | 2020 to 2021 | 20202021 |
| ToyotaHighlander | 2020 to 2021 | 20202021 |
| ToyotaHighlander Hybrid | 2020 to 2021 | 20202021 |
| ToyotaRAV4 | 2020 to 2021 | 20202021 |
| ToyotaRAV4 Hybrid | 2020 to 2021 | 20202021 |
| ToyotaSienna Hybrid | 2021 | 2021 |
How this campaign compares
At 999,901 vehicles this is a bigger campaign than 99% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2022, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Toyota vehicles have been recalled over the air bags 54 times before this, most recently in July 2022 as 22V519000. That is not evidence the earlier repair failed.
This site holds the complaint record for 23 of the 30 model years the campaign names. Their owners have filed 3,099 complaints with NHTSA, 1,033 of them before this campaign was filed. 641 of those name the air bags, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in June 2019, 4 years before this filing.
The vehicles on this campaign carry 12 other recalls published here, the newest being: 26V128000 (seats), 25V086000 (seats), 24V452000 (tires), 23V720000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Toyota Motor Engineering & Manufacturing with NHTSA on December 20, 2023 as campaign 23V865000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-12-20.
Independent developer and analyst