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Toyota · NHTSA safety record

2020 Toyota Camry

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

268

Complaints

14

Crashes

2

Fires

22

Injuries

0

Deaths

Owners of the 2020 Toyota Camry have filed 268 safety complaints with NHTSA between December 2019 and August 2026. The most complained-about system is the electrical system, named in 65 of them (24%). The typical failure was reported at 7,750 miles, the median across the 78 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

23V865000 · December 20, 2023

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Toyota Motor Engineering & Manufacturing · up to 999,901 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V682000 · November 4, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Toyota Motor Engineering & Manufacturing · up to 1,525,742 vehicles across all model years covered

ENGINE AND ENGINE COOLING

20V064000 · February 6, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
The risk
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
The remedy
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

Toyota Motor Engineering & Manufacturing · up to 44,191 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 268.

ELECTRICAL SYSTEM 65 24%
ENGINE 58 22%
AIR BAGS 48 18%
UNKNOWN OR OTHER 44 16%
FUEL/PROPULSION SYSTEM 34 13%
POWER TRAIN 32 12%
FORWARD COLLISION AVOIDANCE 14 5%
SERVICE BRAKES 12 4%
VEHICLE SPEED CONTROL 9 3%
SEAT BELTS 8 3%
STRUCTURE 7 3%
VISIBILITY/WIPER 7 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 67.

2019 2025 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 3,589 miles

OUR VEHICLE WAS STRUCK FROM THE DRIVERS SIDE - REAR AT AN ESTIMATED 60MPH SPEED DIFFERENCE. (IT IS THOUGHT WE WERE SLOWED TO APPROX 25MPH, OTHER CAR WAS PROBABLY 80MPH OR MORE). THIS HAPPENED ON I95 IN LUMBERTON NC. THE OTHER VEHICLE WAS IN LEFT LANE, WE WERE IN RIGHT LANE. THE OTHER VEHICLE SWERVED INTO OUR LANE HITTING US "QUARTERING" FROM LEFT REAR. FORCE WAS HARD ENOUGH TO DEFORM RIGHT SIDE OF CAR WHICH CAME IN CONTACT WITH NOTHING. AS THE DRIVER, I STRUCK THE INTERIOR WITH ENOUGH FORCE TO CAUSE A "SEVERE" CONCUSSION. NO SIDE CURTAINS DEPLOYED, AND I DO NOT BELIEVE THE SEAT BELTS TENSIONED TO RESTRAIN ME IN THE SEAT. MY LEFT SHOULDER, ARM, AND ELBOW WERE ALSO INJURED IN THE ACCIDENT.

NHTSA complaint 11365678, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed · 35,000 miles

The contact owned a 2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The

NHTSA complaint 11663782, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 8,446 miles

The contact owned a 2020 Toyota Camry. The contact stated that while driving at approximately 50 MPH, he crashed into another vehicle. The air bags did not deploy upon impact. The contact suffered injuries to both shoulders and his back but did not seek medical treatment. The other driver was injured and transported to the hospital for an injury to his back. A police report was filed. The vehicle was initially towed to an independent tow yard and then towed to a collision center. The manufacturer was also notified of the failure and a claim was filed. The vehicle was deemed a total loss and was destroyed. The failure mileage was 8,446

NHTSA complaint 11494474. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 17,000 miles

The contact owns a 2020 Toyota Camry XLE. The contact stated while driving approximately 26 MPH, an 18-wheeler vehicle crashed into the rear of his vehicle twice. The air bags failed to deploy and the seat belts failed to engage. The message "Air Bag System Malfunction" was displayed. The contact sustained whiplash and hit his head against the steering wheel. The contact sought medical assistance the next day and was diagnosed with a herniated disk and torn muscles in the back. As a result, the contact had undergone left shoulder surgery. The contact's sister sustain whiplash, hit her head and face against the passenger's side door and sustained soreness and bruises on the right side of her

NHTSA complaint 11496811, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle contains a known manufacturing defect where the engine coolant bypass valve cracks internally, leaking pressurized fluid directly into the main electrical connector (covered under Toyota CSP 24TE04). This fluid intrusion has caused active electrical short-circuits to the battery and ground networks. As a direct result of this progressive component failure, the vehicle is actively dropping into 'Limp Mode' and experiencing severe transmission shifting failures while being driven on public roads, creating an immediate safety and crash hazard. Furthermore, a franchised Toyota dealership actively turned away an attempted preventive repair under the 'Prior Sought Remedy' rule while

NHTSA complaint 11756265, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Fuel pump control circuit circuit/shirt Fuel rail pressure sensor b circuit range/performance

NHTSA complaint 11754649. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
First time it was the middle of the night I was leaving a party and the car cut off in the middle of the street in the intersection. I had to wait for hours for the car to start back up … a couple weeks later the car cut off 2 on the highway going 70/80 and I told the man at the car lot about it the first time it happen which wasn’t even a week of me having the car he said he didn’t care and what did I want him to do about it … even tho he sold me a dangerous car . The car almost caused me to be in a wreck steering wheel locked up all the times and I had a hard time pulling out of the fast lane to safety almost got hit a few times .

NHTSA complaint 11754116. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Went in to get a service done for my vehicle and all the highlighted areas were the problem. They stated models from 2019-2022 The Camrys all have had transmission issues. I still have my car and it’s working, but I don’t want to pay for a new transmission when Toyal manufacturing has been aware of these models and issues.

NHTSA complaint 11753736. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The Panoramic Moonroof suddenly is stuck in the vented position. It wont open more or close. Just get a clicking noise. This appears to be a very common issue amongst buyers of this generation of toyota. It started raining/hailing when I had it opened and could not close it I had rain falling down on me getting in my eyes and hail hitting me while driving which was a big safety issue.

NHTSA complaint 11752925. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

352,000 miles

Odometer Fraud: The contact purchased a 2020 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from Facebook Marketplace. At the time of the purchase, the mileage was 63,129. After reviewing the Carfax report the following day, the contact became aware that the mileage was 352,000.

NHTSA complaint 11747189. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Camry

Model year Complaints Recalls Deaths
2025 145 1 —
2024 47 1 —
2023 62 2 —
2022 58 1 —
2021 154 1 1
2019 390 6 —
2018 731 8 —
2017 148 3 —
2016 180 2 —
2015 268 1 1
2014 454 3 1
2013 274 2 1
2012 588 2 —
2011 598 5 —
2010 602 9 —

Other 2020 Toyota models

RAV4 627 Highlander 305 Corolla 304 Tacoma 86 C-HR 58 Tundra 45 Sienna 36 4Runner 31

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst