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Toyota · NHTSA safety record

2020 Toyota Camry

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 274 safety complaints about the 2020 Toyota Camry with the US government. Of those, 14 describe a crash, 2 mention a fire, 22 people were injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 67 complaints, 24% of the total. The typical failure was reported at 7,750 miles, the median across the 78 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers December 2019 to September 2026 · How this is counted

What is on file

274 complaints on file

274

Complaints

14

Describe a crash

2

Mention fire

22

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 67 · 24%
ENGINE 60 · 22%
AIR BAGS 48 · 18%
UNKNOWN OR OTHER 45 · 16%
FUEL/PROPULSION SYSTEM 37 · 14%
POWER TRAIN 33 · 12%
FORWARD COLLISION AVOIDANCE 15 · 5%
SERVICE BRAKES 12 · 4%
VEHICLE SPEED CONTROL 9 · 3%
SEAT BELTS 8 · 3%
STRUCTURE 7 · 3%
VISIBILITY/WIPER 7 · 3%
0 27 54

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 274.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 67.

72 54 36 18
19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2020 Toyota CAMRY, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 9.9% 9.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

23V865000 · December 20, 2023

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Toyota Motor Engineering & Manufacturing · up to 999,901 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V682000 · November 4, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Toyota Motor Engineering & Manufacturing · up to 1,525,742 vehicles across all model years covered

ENGINE AND ENGINE COOLING

20V064000 · February 6, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
The risk
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
The remedy
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

Toyota Motor Engineering & Manufacturing · up to 44,191 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 3,589 miles

OUR VEHICLE WAS STRUCK FROM THE DRIVERS SIDE - REAR AT AN ESTIMATED 60MPH SPEED DIFFERENCE. (IT IS THOUGHT WE WERE SLOWED TO APPROX 25MPH, OTHER CAR WAS PROBABLY 80MPH OR MORE). THIS HAPPENED ON I95 IN LUMBERTON NC. THE OTHER VEHICLE WAS IN LEFT LANE, WE WERE IN RIGHT LANE. THE OTHER VEHICLE SWERVED INTO OUR LANE HITTING US "QUARTERING" FROM LEFT REAR. FORCE WAS HARD ENOUGH TO DEFORM RIGHT SIDE OF CAR WHICH CAME IN CONTACT WITH NOTHING. AS THE DRIVER, I STRUCK THE INTERIOR WITH ENOUGH FORCE TO CAUSE A "SEVERE" CONCUSSION. NO SIDE CURTAINS DEPLOYED, AND I DO NOT BELIEVE THE SEAT BELTS TENSIONED TO RESTRAIN ME IN THE SEAT. MY LEFT SHOULDER, ARM, AND ELBOW WERE ALSO INJURED IN THE ACCIDENT.

NHTSA complaint 11365678, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed · 35,000 miles

The contact owned a 2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The

NHTSA complaint 11663782, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 8,446 miles

The contact owned a 2020 Toyota Camry. The contact stated that while driving at approximately 50 MPH, he crashed into another vehicle. The air bags did not deploy upon impact. The contact suffered injuries to both shoulders and his back but did not seek medical treatment. The other driver was injured and transported to the hospital for an injury to his back. A police report was filed. The vehicle was initially towed to an independent tow yard and then towed to a collision center. The manufacturer was also notified of the failure and a claim was filed. The vehicle was deemed a total loss and was destroyed. The failure mileage was 8,446

NHTSA complaint 11494474. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 17,000 miles

The contact owns a 2020 Toyota Camry XLE. The contact stated while driving approximately 26 MPH, an 18-wheeler vehicle crashed into the rear of his vehicle twice. The air bags failed to deploy and the seat belts failed to engage. The message "Air Bag System Malfunction" was displayed. The contact sustained whiplash and hit his head against the steering wheel. The contact sought medical assistance the next day and was diagnosed with a herniated disk and torn muscles in the back. As a result, the contact had undergone left shoulder surgery. The contact's sister sustain whiplash, hit her head and face against the passenger's side door and sustained soreness and bruises on the right side of her

NHTSA complaint 11496811, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
While fixing another problem, I pulled the codes from the ECM and found several P0087 (low fuel rail pressure). The problem was apparently intermittent and if the engine service light came on, it was transient and the light cleared. So neither my wife or I noticed an engine service light. I did some research and found that Denso found and reported a problem with the in tank fuel pump design to the NTSB in Feb. of 2020. We purchased the Camry in Dec. 2019 which meant we had the defective fuel pump. I ordered a new Denso fuel pump and install it and no new codes have appeared in the ECM log. Apparently Toyota has been slowly adding more years to the recall, but hasn't yet added the 2020 model

NHTSA complaint 11766564, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
My car sputters and dies while driving. It looses power when I push the gas to take my turn at a light or intersection. The emergency brake has come on multiple times with no one in front of me. These have all occurred multiple times since mid 2021

NHTSA complaint 11765004. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The transmission is premature wearing due to excessive heat causing pump to overheat

NHTSA complaint 11764646. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2020 Toyota Camry XSE, VIN [XXX], 2.5L 4-cylinder A25A-FKS engine, built at Toyota Motor Manufacturing Kentucky (TMMK) during the production window covered by NHTSA Recall 20V-064 (Toyota campaign 20TA04), which addresses porosity in engine castings that can cause internal and external coolant leaks, engine overheating, and possible engine failure. Toyota’s VIN lookup returns this vehicle as not affected by the campaign, but the failure pattern matches the recall defect exactly. Timeline of failures and repair attempts: XXX, at approximately 92,832 miles, Camelback Toyota in Phoenix, AZ (RO XXX). Check engine light active. Diagnosed DTC P268115 (Engine Coolant Bypass Valve Circuit, Short to

NHTSA complaint 11762945, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Camera / Radar component - yes Camera / Radar unit is available When it failed, the dash lit up with lots of errors: engine check light, anti-skid failure light (even though the system was turned off), rotating errors included: secondary brake system malfunction, pre-collission system malfunction, LDA system malfunction, check engine. I was driving up a 6% hill on a four lane road at 65 MPH with the cruise control active. Was in the left lane passing two slower trucks when the engine just seem to die and the dash lit up with lots of errors. By the time I was able to get to the right lane and off the freeway, I was doing less than 20 MPH. It turns out that when the radar / camera unit

NHTSA complaint 11760803, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The fuel pump has a malfunction. The car started jerking and started to accelerate by itself when I was driving it. Yes the problem reproduced. The vehicle is currently under inspection by the manufacturer. Yes there were multiple warning lights including the check engine light.

NHTSA complaint 11760393. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Camry

Model year Complaints Recalls Deaths
2024 50 1 —
2023 64 2 —
2022 61 1 —
2021 157 1 1
2019 395 6 —
2018 743 8 —
2017 148 3 —
2016 184 2 —
2015 271 1 1
2014 455 3 1
2013 274 2 1
2012 589 2 —
2011 600 5 —
2010 603 9 —

Other 2020 Toyota models

RAV4 635 Highlander 317 Corolla 306 Tacoma 87 C-HR 64 Tundra 46 Sienna 38 4Runner 33

Complaints on file, same model year.

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst